Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


Verified November 16, 2022

Easy and Painless

I'm glad that I have a pet policy with Healthy Paws. Never thought I would ever used it, but glad it was there. My furry baby had surgery to help her breathing, typical for Frenchies. As she got older, we noticed that she struggled with breathing. Though the surgery went well, she had complications with the recovery. I was in and out of the emergency room several times and eventually it was determined by the vet that was better for my furry baby to be admitted to ICU for several days. You can just imagine the vet bill. Luckily, Healthy Paws took care of everything. The process was easy. Submitted the invoices online and was approved within 5 business days. If you have a pet, especially a flat nose dog, I highly recommend getting pet insurance from Healthy Paws. You hope you will never need it, but glad when you do.

Insurer: Healthy Paws

By: Walden

Useful
November 16, 2022

Met Life pet insurance survey

Company has been very easy to deal with and claim process is very simple to follow. All claims were settled a timely fashion and reimbursements were received quickly.

Insurer: MetLife

By: Glenn

Useful
Verified November 16, 2022

Excellent customer service

My dog had an emergency dental procedure. The doctors office told me they took trupanion. When checkout time came, they asked me for $4000. Trupanion worked extra fast and speedily to process the claim at 7:30pm so the doctor eould know the check amount The doctor was not with Trupanion, did not have their software and in my opinion fairly closed minded about working with Trupanion. Tanya from Trupanion went above and beyond to make sure everything was processed.

Insurer: Trupanion

By: Loretta

Useful
Verified November 16, 2022

Great service

Appreciate the time taken to review the details of the claim and split out the items that were covered. Have been extremely happy with the response time and the care taken with each claim for our puppy who has had a rough few months. Hopefully healthy days ahead!

Insurer: Trupanion

By: Marylou

Useful
Verified November 16, 2022

Best Pet Insurance

My claim was submitted and within minutes (literally, minutes) I received a notification that my claim was processed and the reimbursement amount was listed. Incredibly efficient!

Insurer: Trupanion

By: Hannah

Useful
Verified November 16, 2022

Hazel Cataract surgery

Easy to work with and covered most of the expenses for cataract surgery

Insurer: Trupanion

By: Robert

Useful
Verified November 16, 2022

Lifesaver!!!

Always prompt to review and reimburse claims. Thank you, Trupanion!! My lymphoma dog is still alive, thanks to you! I’m forever grateful.

Insurer: Trupanion

By: Sharon

Useful
Verified November 16, 2022

Superb insurance coverage for my 10 year old Morkie since she was 13 week old.

Superb insurance coverage for my 10 year old Morkie since she was 13 week old. Always timely with medical reimbursement

Insurer: Trupanion

By: Nancy

Useful
Verified November 16, 2022

Superb Pet Insurance

An extremely easy and satisfying claims experience via the Android app. I had my claim processed in a few days and the outcome was just as expected with a clear EOB.

Insurer: Trupanion

By: Mike

Useful
Verified November 16, 2022

Well worth the costs!

Service was incredible. I submitted the emergency vet’s invoice and the insurance payment was in my bank in less than 2 days. No arguments, no denials , just payment 100% per the terms. Wish they offered people insurance this way!!!

Insurer: Trupanion

By: Frank

Useful

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