Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


December 14, 2022

Shockingly satisfied

We have had dog insurance through PetsPlusUs since Enzo was 12 weeks old - so he had a clean slate medical record. We opted for the higher coverage with a low 10% copay and $100 yearly deductible. I recently made a claim for the first time and was extremely pleased at how streamlined the process was and how quick the reimbursement occurred. One thing I really like about PetsPlusUs is that they cover basically everything - including the diagnostic exam! I’m so thankful we chose this insurance provider and I would highly recommend choosing this insurer especially if your pup is young and hasn’t had any vet visits for previous issues (as these will be an exclusion in the policy which most people don’t understand and then later get mad when it’s not covered).

Insurer: Pets Plus Us

By: Andrea

Useful
Verified December 14, 2022

Don't know what I would do without it ??

Always fast,very convenient, Bill settled before I leave vets office.

Insurer: Trupanion

By: Alice

Useful
Verified December 13, 2022

Poor customer service

I recently submitted a claim for which Trupanion deducted $200. I have made three attempts through email to find out why the deductible was applied. I have yet to receive ANY feedback. I think this is totally unacceptable given the expense of this program.

Insurer: Trupanion

By: Celia

Useful
Verified December 13, 2022

Very satisified!

Our beloved Goldendoodle was diagnosed with lymphoma this summer at the age of 8 1/2. She has been receiving chemo treatments for the past 5 months that have saved her life! I don't know what we'd do without our insurance, as our bills will exceed $10,000 and we've paid a fraction of that. The claims process is very easy and I've received reimbursement into my bank account typically within 2 days.

Insurer: Healthy Paws

By: Lisa

Useful
Verified December 13, 2022

Great, efficient, affordable service

When I adopted my rescue pup, I wanted to get insurance since he's little and could very easily be hurt by a large dog, car, etc. I hadn't had any major issues with him in the first couple years, but then he decided to eat a large amount of plastic a couple of weeks ago, which required surgery to extract. HealthyPaws quickly approved and reimbursed my claims within just a few days of me submitting invoices and medical records! It was a very easy process, and the cost of coverage is reasonable, especially compared to some other plans I looked into. I have recommended HealthyPaws to several friends! (And my baby is doing very well; I doubt he learned any lessons from this, but I sure have!)

Insurer: Healthy Paws

By: Dianne

Useful
Verified December 13, 2022

Ease of signing up; ease of making claims.

Ease of signing up; ease of making claims.

Insurer: Trupanion Canada

By: Jean

Useful
Verified December 13, 2022

I had Trupanion previously for my first dog and they were amazing helpful and very fast with payment for services that were needed.

I had Trupanion previously for my first dog and they were amazing, helpful and very fast with payment for services that were needed. I was very happy with the services provided and highly recommend them.

Insurer: Trupanion

By: Thomas

Useful
Verified December 13, 2022

Trupanion - Easy, Efficient, Reliable

As usual, the process of making a claim online is simple and processing by Trupanion is quick and always reliable.

Insurer: Trupanion Canada

By: Iris

Useful
Verified December 13, 2022

Friendly fast response.

Friendly fast response. Still waiting for the claim to be settled

Insurer: Trupanion Canada

By: Jan

Useful
Verified December 13, 2022

Super fast and efficient claim process

I am blown away by how easy and efficient it has been for to help our pupper in his time of need.

Insurer: Trupanion Canada

By: Craig

Useful

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