Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


Verified March 22, 2023

Claims were covered for her MRI.

Claims were covered for her MRI. My biggest issue is the “no exam fee coverage”. I understand that not being covered with a regular vet appointment, but in cases of emergency visits or specialist visits, these are unusual appointments. Not regular or standard. So in my opinion, they should be covered.

Insurer: Trupanion Canada

By: Samantha

Useful
Verified March 22, 2023

Trupanion great insurance

It’s so convenient in every way.Claim process very easy, reimbursement it fast. There is no wait time when i reach out to the service. I’m very happy with Trupanion.

Insurer: Trupanion

By: Regine

Useful
March 21, 2023

these people suck

man if i knew something the old vet set 5 years ago would screw us on our end we wouldnt of paid all that money for years my dog had bad teeth i knew that but i thought they would cover what happen in 2023 not what a doctor said 5 years ago her eye and cheek bad so we paid for that and her teeth next day and we paid that but again for a vet saying tar tar 5 years ago so enjoy our money customer service was awesome but the answer sucked now we have to pay back 2400 because they declind us :) u have been warned watch out

Insurer: Fetch

By: trixie

Useful
March 21, 2023

these people suck

man if i knew something the old vet set 5 years ago would screw us on our end we wouldnt of paid all that money for years my dog had bad teeth i knew that but i thought they would cover what happen in 2023 not what a doctor said 5 years ago her eye and cheek bad so we paid for that and her teeth next day and we paid that but again for a vet saying tar tar 5 years ago so enjoy our money customer service was awesome but the answer sucked now we have to pay back 2400 because they declind us :) u have been warned watch out

Insurer: Fetch Canada

By: trixie

Useful
March 21, 2023

Easy Process

Healthy Paws has been great to work with since I added it on my two girls 6 years ago. It's simple to submit a claim and they pay out very quickly. One of my girls had to have surgery on both of her CCL tears and Healthy Paws reimbursed us the next day after submitting the invoice.

Insurer: Healthy Paws

By: Ashley

Useful
Verified March 21, 2023

Easy Process

Claims are always easy and paid fast

Insurer: Trupanion

By: Kerry

Useful
Verified March 21, 2023

We LOVE Trupanion !!

I am ALWAYS thankful for the fast response I receive to my claims when submitted.

Insurer: Trupanion

By: Jodi

Useful
Verified March 21, 2023

Easy and speedy service!

It was easy to chat with someone via messaging and also a live person. They also made it easy for me to submit the claims and reviewed and decisioned them quickly

Insurer: Trupanion

By: Julie

Useful
Verified March 21, 2023

Trupanion Coverage for Hospital Visit

The claims process was extremely easy. The hospital was able to directly work with Trupanion to process the claims.

Insurer: Trupanion

By: Gregory

Useful
Verified March 21, 2023

Overall a great experience

The customer service has always been great, and the refunds have come very quickly!

Insurer: Trupanion

By: Jordan

Useful

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