Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


April 26, 2023

Pets Best is Truly the Best!

Super easy from the start to my first claim being processed. They have a great online App that I loaded onto my phone that allowed me to see any updates on my claim, policy information, and much more. When I filed my first claim, I received an email right away telling me it was in review. Then I received another when they reached out to my vet for my pup's records, and finally when my claim was accepted and processed. All in all, it took about 6 weeks. I assume it took a bit longer since it was my first claim, so I imagine the next one will be even quicker. What a piece of mind to know my fur baby is in good hands. I will definitely recommend Pets Best to anyone with a fur baby of their own.

Insurer: Pets Best

By: Tsali

Useful
April 26, 2023

Great Experience with Healthy Paws

My dog was in the hospital recently with a life threatening illness. He had gotten into some gum that contains xylitol (highly toxic to dogs) and had severe hypoglycemia, pneumonia, and was in danger of acute liver failure. Having my Healthy Paws insurance policy was such a comfort during the stressful three nights that he was in the hospital, not having to worry about the cost of the treatment on top of worrying about whether my pup would make it. The claim was easy to submit -- just uploaded the medical records and invoices -- and it was approved within a couple of days. The check arrived about a week later. Highly recommend Healthy Paws!

Insurer: Healthy Paws

By: Celia

Useful
April 26, 2023

Claims

Claim processing is easy and quick!

Insurer: MetLife

By: Jen

Useful
Verified April 26, 2023

Owner

Trupanion was absolutely outstanding, really paid 90% and paid directly to ER. No laying money out of pocket and then having to get reimbursed, it was absolutely amazing in a bad situation.

Insurer: Trupanion

By: Jeanine

Useful
Verified April 26, 2023

Great experience

Easy, fast works great for our pet

Insurer: Trupanion Canada

By: Danila

Useful
Verified April 26, 2023

Trupanion has been helpful to me with my pets.

Trupanion has been helpful to me with my pets. Quick approvals, direct billing and no issues with claim approvals.

Insurer: Trupanion Canada

By: Shannon

Useful
Verified April 26, 2023

Great pet insurance

Easy claims and fast returns...great customer service

Insurer: Trupanion

By: Linda

Useful
Verified April 26, 2023

Good experience

It was very easy to submit a claim and to get reimbursed!

Insurer: Trupanion

By: Martha

Useful
Verified April 26, 2023

I've had my three Czech Shepherds insured with Trupanion since they were eight weeks of age.

I've had my three Czech Shepherds insured with Trupanion since they were eight weeks of age. My male has had a continuing problem with a Perianal Fistula for a couple of years. His medication is pretty expensive and I need to purchase it monthly. Trupanion has saved me hundreds of dollars on his medications.

Insurer: Trupanion

By: Thomas

Useful
Verified April 26, 2023

Outstanding customer service!!!

Outstanding customer service!! Very pleased with the insurance coverage for my dog.

Insurer: Trupanion

By: Jenna

Useful

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