Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


May 01, 2023

"Finally a Pet Insurance you can TRUST"

I have Met Life health insurance on my job and there was an opportunity through my job to get Pet Insurance. I am so glad that you offer pet insurance. I am extremely pleased with the ease of submitting claims and the reimbursement process for myself and my vet.

Insurer: MetLife

By: Patricia O

Useful
May 01, 2023

Pets Best is an Outstanding company

Pets Best has been incredible. They made the claim process so easy. All we had to do was upload the bill. Pets Best communicated with the vet and got all the medical records. They kept me apprised of the status of my claim with frequent emails. The contract we signed with them was easy to understand and they stood by everything they'd promised to deliver. It was an incredible experience and I highly recommend them.

Insurer: Pets Best

By: Kathleen

Useful
Verified May 01, 2023

I feel very safe and confident with this insurance company.

I feel very safe and confident with this insurance company. My pets have had several emergencies and Trupanion has been them for them all.

Insurer: Trupanion Canada

By: Tamara

Useful
Verified May 01, 2023

Because your processing & payment of claims submitted has fallen apart!

Because your processing & payment of claims submitted has fallen apart!! I’ve been waiting 10 days now- where it used to be 48 hrs!

Insurer: Trupanion

By: Debbie

Useful
Verified May 01, 2023

Job well done!

Handled exactly as I expected and no surprises!

Insurer: Trupanion

By: Gary

Useful
Verified May 01, 2023

The Gift of Extra Time

I am very grateful to the team at Trupanion. It was devastating when our corgi, Waffles, was diagnosed with cancer at age 12. But Trupanion helped to ease the financial burden of surgeries and cancer treatment during a very difficult time. We appreciated how easy it was to submit invoices, how promptly claims were processed, and the compassion of their staff. As a result of the treatment we got to spend more time with our sweet boy than we otherwise would have. Thank you, Trupanion team, for that precious gift.

Insurer: Trupanion

By: Brian

Useful
Verified May 01, 2023

The claim was logged/entered Incorrectly by Trupanion so I Had to run down the medical records and submit an appeal!

The claim was logged/entered Incorrectly by Trupanion so I Had to run down the medical records and submit an appeal! Several Claims Have Been Logged/Entered Incorrectly - and thus rejected because the diagnosis was entered incorrectly! They made the mistake so they should fix it without making me submit an appeal with medical records!

Insurer: Trupanion

By: James

Useful
Verified May 01, 2023

We have had Trupanion for over 8 years and ALL of our experiences with them has been positive.

We have had Trupanion for over 8 years, and ALL of our experiences with them has been positive. Dependable, reliable and timely in there response to claims, and providing information.

Insurer: Trupanion

By: Ray

Useful
April 30, 2023

excellent company

This company is true to its' word. After my deductible, they have paid 90% of my young dog's oncology and vet bills. I would never have been able to afford this treatment. They answer all calls promptly and with a satisfying answer. Claims process is easy and reimbursement is quick! I HIGHLY recommend them

Insurer: Pets Best

By: Sharon

Useful
April 30, 2023

I love this company

My cat is 16.5 and has multiple health issues, and Trupanion has come through for me time and again. Their customer service is outstanding and the claims process literally could not be easier. Thank you, Trupanion.

Insurer: Trupanion

By: Karen

Useful

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