Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,674 total
Other Categories
Claim
I took my dog to the vet, my claim got denied and it should be paid. It doesn't list with what's not covered.
Insurer: Pets Best
By: Christian
Not Happy With Coverage
I'm not happy with this coverage. Trupanion coverage was offered to me on my new rescue dogs first vet visit. First month free, no waiting period on claims. I put in 3 claims for almost $500 and received less that a $20 refund. The claim's process took almost 2 months. I included all paperwork and receipts needed. My claims were approved, however, I didn't receive any refunds for 2 claims, because there is a Per Condition/Illness Lifetime Deductible. I also found out that exam fees and such aren't covered. I wasn't informed about this type of deductible upfront. I had to search through all of the insurance documents lingo to find it. This insurance is also more expensive that others and there is also a $35 charge on your first months payment. I have a great insurance company for my other dog and I'm highly disappointed and could never reccomend this company.
Insurer: Trupanion
By: Karen
Best ever
My dogs have been insured with several different companies and Pets Best has been the best of all of them by far. It is easy to file a claim, they didn’t ask for his entire veterinary history, and they paid fairly quickly. Fenway and I are very pleased with Pets Best!
Insurer: Pets Best
By: Linda
Trupanion #1 Pet Medical Insurance!
I love that I only pay my share of an invoice after my vet's office submits my claim while I wait for it being approved rather than I pay the total amount and then submit the claim to you for reimbursement. Sometimes the amount of the invoice is more than I can pay up front. Trupanion has paid thousands of dollars for my claims and if I had to pay and then wait for reimbursement - that totally defeats the purpose of having pet insurance.
Insurer: Trupanion Canada
By: Pamela
Iâve recommended Trupanion to my sister based on my experience with my dog and kittenâ¦much is coveredâ¦prompt payment and I like the fact that payment is made to vet and I just have to pay any extraâ¦
Iâve recommended Trupanion to my sister based on my experience with my dog and kittenâ¦much is coveredâ¦prompt payment and I like the fact that payment is made to vet and I just have to pay any extraâ¦
Insurer: Trupanion Canada
By: Nada
Better experience before my last claim.
My experience with Trupanion is usually quick and easy with lots of communication. However, this time, no email was sent to me saying they have received my claim, only that my claim was approved 2 days later. I became stressed that my claim was not received so I asked my vet to re-send my claim, which then became a duplicate claim at Trupanion.
Insurer: Trupanion Canada
By: Peter
Very fast with claims
Very fast with claims
Insurer: Trupanion Canada
By: Ann
Pet Insurance Made Easy
Easy enrollment, pricing and coverage options was clearly explained
Insurer: Trupanion
By: Harry
Trupanion have covered 90% of my dog's treatment.
Trupanion have covered 90% of my dog's treatment. I recommend it 100%
Insurer: Trupanion
By: MARCELO
Trupanion insurance has allowed me more time with my pet.
Trupanion insurance has allowed me more time with my pet. He was diagnosed with pancreatic cancer. I couldn't have afforded chemotherapy without this insurance. Best thing I've ever done for my pets.
Insurer: Trupanion
By: Debbie