Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Kona's Hemangiosarcoma CANCER
We have had Healthy Paws insurance since my German Shephard family member was less than a year old. She was healthy until a month ago. As a result of an emergency ultrasound, we found a tumor on her spleen that ruptured. Because we have Healthy Paws Insurance we were able to make a quick decision on giving her an emergency surgery. Without the surgery, we will not know whether the tumor is cancerous or not, which it unfortunately it was. Even though Kona's outcome is not what we hoped for, it allowed her few precious weeks with her, and were well worth it! For 11 years, Healthy Paws promptly paid all of her prescriptions and emergency visits less our annual deductible at 90%. The claim process is/was very easy and fast and we received updates along the way. I highly recommended them to all pet parents! Their policies and customer service people are the best!
Insurer: Healthy Paws
By: Mike
Delay and Confuscate
This company insists on not paying for over $3k in medical bills (the total amt was over $18k.) They claim my baby's epilepsy was the reason he was hospitalized rather than the fact that he had a life-threatening infection. It happened Nov 22. They paid some, then denied the appeal for the rest Aug 23 (9 mo later.) Now I have to do a 2nd level appeal for which they are allowed another 6 mo to complete. This is appalling and unacceptable when I pay them top dollar for insurance for my pets. If you have a better insurance provider, keep them.
Insurer: Pets Best
By: Jamie
Positive experience
Easy submissions and no hassle
Insurer: ASPCA
By: Kelli
One less stress!
Trupanion has never let me down. The stress of a new kitten being sick is enough to deal with. Claims are easy to complete and quickly processed. I am so glad I made the decision to sign with them. My sister recommended Trupanion to me.
Insurer: Trupanion
By: Debra
Pet's Best is the Best!!
My plan has a 90% reimbursement and they have done that with every bill I have submitted, no questions asked. And talk about an easy claim submission process? Always answer questions if you call or email. who knew my 2 year old pit would have a cancerous tumor removed so young? I am sooooo glad I signed up with them and my premium is less than $17 a month! Everyone can afford this and should have it.
Insurer: Pets Best
By: Sharon
Truepanion is the worst don't waste your money on these a$$holes
Paid them for almost 15 years. They never covered anything. Dog had a anal node blowout, must have been our fault. Dog started having seisures, must have been preexisting in the breed. Dog needed dental surgery, must have been my fault. Dog needed checkup for an allergy, screw you. Dog died, also screw you. Never did us any good having crappanion. Dont waste your money on these aholes there are better options. Even the receptionists at the diagnostic place were like "oh, truepanion??? Sorry...."
Insurer: Trupanion
By: Michael
Claim for TPLO Surgery
Healthy Paws was prompt with the processing of my claim for my Yorkie's TPLO surgery. They also sent the refund check quickly and I had no problems with the claim at all.
Insurer: Healthy Paws
By: Vickie
Best Pet Insurance out there
I cannot say enough good things about Healthy Paws Pet Insurance. I signed on with them in 2008 after months of researching pet insurance and they came out on top and 15 years later I have never regretted my decision. My 5 1/2 year old Lab at the time got Osteosarcoma and I never had to worry about being able to pay the bills as they reimbursed 80% at the time over a period of 13 grueling months that he was being treated. I have had 4 pets since then (now own to three) and every one of them is insured with Healthy Paws. They also have no caps like the majority of pet insurance companies do. I have turned several friends over to them and they are very happy with them as well.
Insurer: Healthy Paws
By: Karen
Great partner
We have had Healthy Paws insurance since my German Shephard was 1 year old. He was healthy until a month ago (he just turned 12 years old). We found a tumor on his spleen, and because we have Healthy Paws Insurance we were able to make a quick decision on giving him an emergency surgery. Without the surgery, we will not know whether the tumor is cancerous or not. Even though his outcome is not what we hope for, giving him a chance and us extra few months with him are well worth it! The claim process is so easy and fast. It did not add any financial burden on us when we needed them the most. Highly recommend them.
Insurer: Healthy Paws
By: Mabel
Misleading
The website tells you that coverage will be effective the next day and does not mention the waiting period. When you submit your claim then there is reasoning that it was a pre-existing condition and the emergency was not covered.
Insurer: Fetch
By: Maymol