Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


Verified February 09, 2024

Helpful

Trupanion has our three dogs insured. The rates have gone up and as pensioners we are now finding it hard but I would not, not have it. They have been great in covering costs with veterinary costs. Thank you

Insurer: Trupanion Canada

By: Robyn Marie

Useful
Verified February 09, 2024

Suberb Provider

Dear Trupanion You provide an excellent service to pet owners and of course their loved pets.You are Tru to all the care provisions stipulated in your documents-a rare experience.Not only are your coverages very fair but your reimbursements are extremely prompt. Congratulations to a superb team. Nino Fernandez

Insurer: Trupanion

By: Nino

Useful
February 09, 2024

Happy Customer

I couldn't be happier with MetLife. Little did I know that our 16 month old lab would end up with yeast and bacterial infections in his paws, followed by a serious ear infection. The vet was trying their best to find the right treatment to make Max better. We were at the vet weekly for awhile. MetLife paid for everything. Sometimes there was a little delay in getting them the doctor notes, but once in hand, everything was processed very quickly. Thank you!!

Insurer: MetLife

By: Margaret

Useful
February 09, 2024

Satisfied with MetLife Pet Insurance

I have had MetLife for a few years now and it is easy to submit claims, I have always received answers in a timely manner and have never argued with any of their decisions, everything has been approved except for one small item and I understood that. MetLife has been a good company for my pets.

Insurer: MetLife

By: Connie

Useful
February 09, 2024

Great Pet Insurance

Very good overall from filing a claim to follow up

Insurer: ASPCA

By: Jeffrey

Useful
February 08, 2024

Easy to work with

When my sweet dog reached 8 years old, she was diagnosed with Cushing's Disease, not only does this entail several blood work ups every year, but also a monthly medication that cost $90. I never had an issue submitting or being reimbursed for a claim. Metlife was always prompt with payment. When she was 10, I found out unexpectedly that she had an inoperable brain tumor. I chose to not have her suffer and had her put to sleep and cremated. The staff was so kind when I called with questions. I submitted the paperwork, and they did need additional paperwork, but they were prompt once I sent it. They were very understanding. I would definitely insure future pets through MetLife.

Insurer: MetLife

By: Cathelyn

Useful
February 08, 2024

Not good

Cost goes up ridiculous amount each year and they seem to always manage to deny services

Insurer: Fetch

By: Carl

Useful
February 08, 2024

Nationwide review

I have had Nationwide for years. It has helped with some very expensive vet bills. Peace of mind

Insurer: Nationwide

By: Nancy

Useful
February 08, 2024

WORST INSURANCE COMPANY EVER, AND THAT IS SAYING SOMETHING

EXTREMELY DISHONEST COMPANY So far I am not impressed. I'm not sure who is writing reviews on line for them - all I have done is pay premiums and when I submitted my dog's wellness & vaccines this week it went into "being reviewed" status. Others say they pay same day, but that is not my experience. I am still waiting. I will update this if they ever pay (and obviously will be canceling the insurance & trying to figure out where to report them in my State if I don't hear back in a timely fashion). 2/5/24: Crickets. Still waiting. Not sure why these folks with cats are getting immediate payment. That has not been my experience in getting wellness covered for my dog. 2/7/24 - I will be turning this over to my husband, who is a corporate attorney. These jerks are not going to pay the claim unless forced. They haven't even looked at it. SAVE YOUR MONEY AND FIND OTHER COVERAGE.WOR

Insurer: Lemonade

By: Jill

Useful
February 07, 2024

Peace of mind

When it comes to pet insurance, people often focus on the cost and not the benefit. I picked Healthy Paws for their incredible reputation. Years later I was not let down when an emergency led to thousands of dollars in veterinary bills. Filing a claim was easy and Healthy Paws reimbursed me quickly. Such a relief! I highly recommend them.

Insurer: Healthy Paws

By: Bryan

Useful

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