Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


April 09, 2024

Great Claims Process

So happy with our coverage and the easy claims process is great! The Puppy coverage is invaluable.

Insurer: Lemonade

By: Leta

Useful
Verified April 07, 2024

Treated with care and concern

Very impressed at the courteous and speedy way with which my claim was handled. From my first contact to the final approval email, I was treated with care and concern for Bella.

Insurer: Trupanion

By: Karen

Useful
April 07, 2024

Amazing!

Lemonade is amazing- submitting a claim is so easy and they walk you through each step. The final result of the claims are fast and thoroughly explained, and when a claim is approved, they deposit the money right into your bank account in a couple days! Any questions I’ve had were answered quickly and thoroughly and I love knowing my pups health is covered by them.

Insurer: Lemonade

By: Alyse

Useful
April 07, 2024

Thank you

Thank you for your recent claims review for Ellie! She has been having ear infections and I appreciate the ease of the claim and quick turn around time

Insurer: Lemonade

By: Leslie

Useful
April 07, 2024

Healthy Paws is the best!

Healthy Paws is fantastic. We have never had issues getting out pets' emergency cares covered, and the customer service at Healthy Paws goes above and beyond, even reaching out to check in after hospitalizations, and sending condolences when our pets have passed. I truly can't recommend Healthy Paws enough!

Insurer: Healthy Paws

By: Samantha

Useful
April 07, 2024

I'm switching to a better insurance

I took my cat into vet and had a bill for 600$ and most of it they said they would cover and then when I got my reimbursement they only gave me around 130$ with no optio. To discuss the decision of that after . I was highly disappointed

Insurer: Lemonade

By: E

Useful
April 06, 2024

Peace of Mind

The system was easy to use for claims and I was reimbursed so quickly! This experience has given me so much peace of mind in case of another emergency. Thank you Lemonade!!

Insurer: Lemonade

By: Chervyn

Useful
Verified April 06, 2024

Hanging in there

Trupanion has stood by our side over the past year and a half. Without them we could not have afforded to keep our pet alive. Their no limit policy is the reason I chose Trupanion as our insurer. It was a good decision on my part.

Insurer: Trupanion Canada

By: Richard

Useful
April 06, 2024

Petsbest Has Gone Downhill

Petsbest use to be amazing. However, I am not struggling to have them pay. The claim was approved with a statement of how much they would pay. However, the money has not been deposited and every time I call Petsbest I am told to wait a few more business days. Every time I talk to someone I am given a different excuse as to why they haven’t paid. I use to recommend Petsbest but I will not recommend them anymore.

Insurer: Pets Best

By: Daniel

Useful
April 05, 2024

Life saver

My dog got sick and diagnosed with MUE, scary stuff for us and her. I'm thankful I have Pets Best for these scary times, they made filing a claim easy and informed me right away they received my claim. The only part I feel takes too long is the payout time. Once the EOB is sent I feel the payment should begin processing being that I had to borrow to pay the vet and now need to repay those debts so a fast turn around would be less stressful in a time that I'm already fully stressed. Other than that I have no problems with Pest Best and already have recommended them to several friends and family that have pets.

Insurer: Pets Best

By: Aileen

Useful

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