Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Fast, fair and efficient claims process
The claims were processed quickly and efficiently. Can't say enough good things about Pets Best insurance. The claims process was fair and efficient.
Beagle Cherry eye
Our Beagle had irritated cherry eye, Dr. recommended surgery which was done. Filed claim & paid promptly very easy.
Pets plus US easy to deal with so far!
We switched our provider around 6 months ago to Pets Plus Us and recently had to submit a claim. I hadn't realized that I had to possibly send in medical records once we became a client (which I didn't do) but the insurance company requested them directly and our claim was processed quickly and I received a payment in the mail within days. I'm very happy with the service and lack of red tape or any issues from the "small print".
Insurer: Pets Plus Us
By: Tim
Peace of mind at an uncertain time
"Our dog lost use of her hind limbs suddenly and knowing we had Pets Best insurance, assisted in making the decisions to get her the care she needed. Our claim was processed timely and we were reimbursed per our plan. Now we can worry about healing and recovery."
Insurer: Pets Best
By: Shannon
Horrible Filing Claims
I had met life for over a year and insured my 4 cats under them. In that one year I went to file a single claim for $148 for my cat who had an eye infection. My vet is amazing and this is not a review on my vet they are amazing. They gave me the typical sheet that they print out with all the costs and breakdown of the treatment. I took a picture and uploaded it to met life. They denied my claim stating they need a doctor's written notes on them, which the vet office has never heard of. The chart was very straight forward they examined my cat's eye, did a stain to check for scratches, and gave me antibiotics. I tried re-uploading it, denied again. The vet office does not have any other paperwork to give me then what they gave me. Will never use this again, I was paying over $120 a month to keep this pet insurance and have a good deductible and am completely over it.
Excellent insurance company for my dogs
Fast processing, good communication . Coverage is excellent and is a good value. I don't have to worry about getting excellent care for my precious dogs
Great experience!
The claim process was so easy and I could check on the status of my claim through the entire process. I believe from start to finish it took 10 days to get notice of my reimbursement. Dealing with medical situations for our babies is so stressful that you need an insurance which is easy and doesn’t add to your pain. Pets Best is the one!
The best pet insurance
Pets best is always there in time of need. Couldn't do without them. My ig collapsed at the park(Not a dog park) so I rushed him to the Er.. they suggested a specialist who ran many tests including an MRI. All the tests were so expensive i could not have paid those high bills unless I had pet insurance. Whew. Pet's best came through for us and reimbursed us for bills in a timely manner. Thanks to all.
Ease of Use
This was my first time submitting a claim & it was easy to do and I was surprised how quickly claim & payment was processed.
Insurer: Pets Best
By: Nancy
Metlife pet insurance is the worst
Metlife will endlessly ask for records over and over. They will call your vet asking for the same records that they have already received 100 times over. No matter how many times you submit them. They continue to stall in hopes that you will just give up. Metlife is the worst. Don't waste your time and money.
Insurer: MetLife
Veterinarian: CVETS - Columbia Veterinary Emergency Trauma and Specialty
By: Bonnie