Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


September 28, 2025

Trust, Communication, and Transparency

I couldn’t be more impressed with Spot Dog Insurance! In the industry of pet insurance, SPOT is focused on communication, transparency, and trust. Their reimbursement process is truly seamless and exceeded all my expectations. From the moment I submitted my claim, everything was handled with speed, clarity, and professionalism. The platform is intuitive, the communication is prompt, and I received my reimbursement with pure transparency. It’s rare to find an insurance provider that combines efficiency with genuine honesty, but Spot Dog Insurance does just that. They’ve earned my trust and loyalty, and I highly recommend them to any pet parent looking for peace of mind and top-tier service.

Insurer: Spot

By: Craig Moniz

September 27, 2025

The processing of claim took awhile and…

The processing of claim took awhile and that the refund did not arrive on time, until now it hasn’t push through my bank account.

Insurer: Pets Best

By: Regina Paredes

September 27, 2025

Horrible

Horrible. Would not cover a single penny of the expenses for my dog's cancer treatments for the most ridiculous reasons. Stay clear of this place!

Insurer: Embrace

By: Robert Worley

September 27, 2025

I recently file 2 claims for our dog

I recently file 2 claims for our dog. One for over $700 & one for around $300.I reviewed the claims and I’m only getting back around $400!! Not happy! I’ve been paying monthly payments for about 3 years now! Not happy with those results! I will be canceling your services due to that result!!

Insurer: Spot

By: Marsha Dellamonica

September 27, 2025

My puppy was very sick

My puppy was very sick, vet was great with her and Spot insurance did paperwork and sent check to my account in a couple days.

Insurer: Spot

By: Veronica Struck

September 27, 2025

Your website really helped me configure…

Your website really helped me configure a package very, very similar to my existing coverage and then could easily compare costs and differences in benefits.

Insurer: Prudent Pet

By: J Carter in Arkansas

September 27, 2025

Easy process to fill out claim form.

Easy process to fill out claim form.

Insurer: Embrace

By: Stephen c

September 27, 2025

Great Company!!

Great Company!!! Claims paid quickly and no problems!!! I HIGHLY recommend this company!!!

Insurer: Embrace

By: Richard Hart

September 27, 2025

It took weeks for my claim to be…

It took weeks for my claim to be processed, and then a majority of the claim wasn’t even covered bc it was considered “illness”. My dog had her regular checkup and needed her ears cleaned, nails clipped, etc.

Insurer: Pets Best

By: Michelle Hunter

September 27, 2025

Website has been inaccessible for months

Insurance is great as far as covering claims, but gets very expensive for old purebred dogs. Their website is now useless. I've been kicked out of it for two months because of some widespread problem they apparently had, and now nobody can fix the issue and get me access. I've called six times - always told it will be fix but it never is. They do give you a way to submit a claim without the site, but I can't see status of past claims and when I call about an unpaid claim, sometimes they say there's no record of the claim. They also told me they would send me a list of claims with status, but never did. I would have kept that information separately on my own, but I've always relied on their site to look things up. Now you can't do that. For a company the size of Nationwide, you'd think they could fix a data issues with their site, but they can't. Be cautious - maybe look for better options.

Insurer: Nationwide

By: Jeff

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