Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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MetLife is great
MetLife is great, so easy to file a claim and the turnaround to get reimbursed is less than a week. So glad I have them for my pet insurance! A.P.
Insurer: MetLife
By: customer
It's easy to make a claim
It's easy to make a claim. I received my reimbursement in a timely manner
Insurer: MetLife
By: Lasered
The app worked seamless and processing…
The app worked seamless and processing time was efficient as well as reimbursement.
Insurer: MetLife
By: customer
Great Experience
Very easy to enroll and appears to be good coverage.
Insurer: MetLife
By: US
I’ve had other pet insurance in the…
I’ve had other pet insurance in the past. Met life Pet insurance is the best and I will always recommend it to my family and friends.
Insurer: MetLife
By: Luna Taps
I purchased auto insurance in Aug 2025…
I purchased auto insurance in Aug 2025 for my brand new car. But, They put me in misrepresentations accusing me of using uber. Funny part is uber is not even available in my town. I was an uber driver last year but never drove or signed up on my new car which I bought in Aug 2025. Now I can neither buy a new policy, as two other companies denied me services because of misrepresentation caused by Sonnet and I am tired of asking any evidence or SS of their system which shows such reason but they failed to provide any. On their suggestion, I tried to contact uber several times waiting in their holds for hours, to provide me a letter or anything showing that I have never used my new car on their platform but unfortunately they also are not providing me anything like this due to their policies. Sonnet Insurance was my biggest mistake, they put on a spot where i can neither buy a new auto policy nor their customer services is ready to help me in any way. Please stay away from Sonnet Insurance. My brand new car is parked in my driveway which I can not drive because of them. My policy number was- 502651861 Their customer services only suggests to email them on help@sonnet and revert on the email asks me to call their customer services. I am in this loop of inconvenience. Please stay away.
Insurer: Sonnet
By: Arpit Chhabra
The price and the options
The price and the options - I just don’t like how long it takes to get reimbursed.
Insurer: MetLife
By: Christi Shetsky
Better than I thought
Pretty easy to get your money back and it works better than I expected it to
Insurer: MetLife
By: customer
I am sorry I cannot give zero stars
I am sorry I cannot give zero stars. It is a scam and they do everything - legal or illegal to deny the claims. I went to Brazil for work - lived there for three years. Came back and brought my dogs medical files. Then my dog had an ear infection after playing in water. They did not refund the vet costs because the files, although in English, were not accepted. They only accepted vets from Canada or the USA. I talked to them at the time and they said that the ear infection would be considered a pre-existing condition, but otherwise, the visit to the vet would then be considered a vet visit to a Canadian doctor and if he went to the vet again for any other condition, that it would be okay and he would be covered. My dog months later got a diarrhea. We went again to the vet. They then did not cover because he had had a diarrhea while in Brazil and the medical files that were unacceptable the first time around to cover the ear infection, were not valid and proof that he had had a diarrhea and visited the doctor, which made diarrhea a pre-existing condition. This is a scam. DO NOT TRUST! They rely on an old reputation because apparently, at some point, they ran an honest business, but that is no longer the case.
Insurer: Fetch Canada
By: Mleue
Easy to submit claim and very…
Easy to submit claim and very responsive customer service team!
Insurer: MetLife
By: customer