Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,657 total
Other Categories
Very easy submitting a claim
Very easy submitting a claim. Happy with the service I have received so far.
Insurer: Embrace
By: A “H”
No questions asked and direct pay to provider
No questions asked and direct pay to the provider! Greatly appreciated when dealing with a concerning diagnosis.
Insurer: Trupanion
By: Michael
MetLife Pet Insurance staff are always…
MetLife Pet Insurance staff are always accessible and helpful with providing guidance and answering questions. Processing of claims is easy and quick. In general the approach and coverage relieve any stress I have in how I will be able to make sure my dog gets the care he needs
Insurer: MetLife
By: customer
Neutral…this is too early to request feedback.
I am neutral at the moment as my (2) Policies are still subject to review by underwriting. I am also still in the waiting period and cannot comment on interactions and responses with PP as I have no claims. I am, however, puzzled and disappointed that PP has requested that I provide dental records for a dog who, by the time the waiting period is over, will have no dentition….therefore you will never have a claim for dental services by the time we are in a position to submit any claims..
Insurer: Prudent Pet
By: Carol Lowne
Great value for peace of mind
It was very easy to suit my claim. And when there was a little hiccup, the customer service representative helped resolve the issue quickly and with satisfactory results.
Insurer: MetLife
By: Michael
Dori's Spot experience
It was my first time using my Spot pet insurance so I wasn't sure what to expect. But it was simple and easy to use. And I was refunded 80% of my Vet bill after my deductable was taken out. I'm pleased.
Insurer: Spot
By: Connie Knuth
Terrific customer service & excellent policy options
In addition to getting terrific customer service from Stephanie and Rebecca, I found the pricing reasonable and the coverage options better than other dog insurance plans I had considered. My Maltese just celebrated her third birthday and she is active and healthy. I'm confident that Propet will support her health throughout her lifetime.
Insurer: Prudent Pet
By: Ramey
The claim was submitted and approved…
The claim was submitted and approved within 5 business days typically the time it takes to receive your claim. Very trustworthy company to deal with.
Insurer: MetLife
By: Gene DiGiacomo
Seamless process
Seamless process. Very happy with our experience this past year.
Insurer: MetLife
By: Jessica and Penny
First time filing a claim
First time filing a claim. Gather all they requested and without any hassles claim was processed and honored just like our plan stated.
Insurer: Spot
By: Kate Gaines