Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


November 13, 2025

Denied claim - Won't be keeping this insurance

There was very little communication during the claims process and when you call someone....they can't help. They can just tell you it's been reviewed. Then the claim was denied for "pre-existing" but there was not pre-existing. I will be cancelling this insurance.

Insurer: Pets Best

By: Jennifer

Useful
November 13, 2025

I liked the $10,000 annual coverage…

I liked the $10,000 annual coverage despite the $2,500 annual deductible. All pet insurance policies don’t cover pre-existing, so that clause was off the table as a consideration. Paying $50 a month to get $10,000 protection was a no-brainer.

Insurer: MetLife

By: Dionisio Goden

November 13, 2025

Easy and fair

The ease in submitting the claim and they reviewed fairly.

Insurer: Pumpkin

By: Jessica

November 13, 2025

What a scam

Have had insurance for more than 10 years. First claim denied. Dog had eye infection. Denial excuses make no sense. Don't waste your money. Put aside 100 bucks a month into a savings account.

Insurer: Pets Plus Us

By: joel

Useful
November 13, 2025

Highly Recommend Pets Best

My dog, Rudy, has a chronic condition that requires ongoing treatment, and I honestly don't know what I would have done without Pets Best. Their coverage has made it possible for me to provide Rudy with the care he needs without worrying about the financial burden. The claims process is simple and straightforward, and I really appreciate how Pets Best keeps me updated every step of the way. They also provide clear, easy-to-read summaries of what's covered and reimbursed, which makes everything transparent and stress-free. I'm so grateful for the support they've provided to both Rudy and me — I would highly recommend Pets Best to any pet parent looking for reliable, compassionate insurance.

Insurer: Pets Best

Veterinarian: Smyrna Animal Hospital

By: Julie

Useful
November 13, 2025

Very easy to submit the claim!

Very easy to submit the claim!

Insurer: Embrace

By: Jennifer Traverso

November 13, 2025

Great experience

The claims portion is so easy to use. Well explained and fast. We made claims and 2 hours later they were complete. Great experience!

Insurer: Embrace

By: Daniel Cunningham

November 13, 2025

Over the web to submit claim is easy…

Over the web to submit claim is easy and convenience. Claim is review and done on time. Fast submitting payment through direct deposit is great. Save time and redundant paper work.

Insurer: Spot

By: Siu Lo

November 13, 2025

Healthy Paws for the Win

Submitted the claim and I had a check in 2 days. The coverage is wonderful. Worth every penny!

Insurer: Healthy Paws

By: Erika

November 13, 2025

Healthy Paws Pet Insurance…when you want the best

I have had pet insurance with Healthy Paws for eight years: ever since my cats were two weeks old. I can't begin to tell you how supportive they have been. Their insurance covers what they say it does, and doesn't cover what they say it doesn't. They process claims immediately: often the same day they are submitted, which is so very helpful when you have a medical emergency. Healthcare expenses build up quickly and the professionals providing those medical services want payment immediately, so quick claim processing is vital for your own financial wellbeing and the pets you cherish so much.

Insurer: Healthy Paws

By: elly

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