Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,657 total
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Exceeded expectations
The claims process was quick, efficient, easy and very fast. The claim was processed within 24 hours and the reimbursement was received within a couple days. Very happy with the entire process.
Insurer: Embrace
By: Lindsey Fincher
Fetch delivered as expected
After following the standard procedure Fetch responded as expected
Insurer: Fetch
By: Irene Kaplan
Trupanion literally doubled our monthly…
Trupanion literally doubled our monthly payment. That was deeply disturbing. Also, you did not pay for the recent sick visit fully. We were responsible for the examination fee, and were under the impression that any part of a sick visit would be covered. Otherwise, Trupanion has done a good job with phone customer service, and online ease of use. I always find the customer service representatives to be polite, friendly, and pleasant.
Insurer: Trupanion
By: Greg
Very easy to submit claim and fast…
Very easy to submit claim and fast reimbursement for covered expenses.
Insurer: Trupanion
By: Michele
Best pet insurance Ever!
The person I spoke to at Trupanion was so kind and caring! Trupanion was very prompt in approving my claim so that Trent could get needed care fast. This was my first claim and I am so impressed. I have had two other pet insurance companies before that was a waste of money. Not true for Trupanion. Love it!
Insurer: Trupanion
By: Joan Garvey
Quick claims payments and helpful 24/7 phone assistance.
My claim was paid in less than 48 hours. I had questions about my deductible and how it was applied. The representative on the phone was very patient with me and explained how to proceed for future claims regarding the same issue.
Insurer: Trupanion
By: Carol Martin
Overall good experiences over the last…
Overall good experiences over the last 2 years. The app usually makes uploading claims easy. Usually processed within a week or so. The last few claims however it has been really challenging. The app says my photo is too large to upload (but nothing has changed from previously submitted claims). So I’ve had to call to process making it less convenient.
Insurer: MetLife
By: Zoey girl
Waste of Money
One day these reviews programs will accept a ZERO stars review. This is the absolute worst insurance policy I have ever had. Every claim was denied nothing fit the requirements and the 2 "wellness" claims that were eventually approved were paid well below the supposed "90%" that the policy shows. Save your money go anywhere else for your pet insurance. Absolute and total garbage. And if you try to "contact" them be prepare to be on hold for hours. Stay away, Stay away
Insurer: Pets Best
By: Tim Spencer
Super easy submitting claim.
Super easy submitting claim.
Insurer: Embrace
By: Scott Williams
FetchPet quick response
FetchPet. Has once again responded quickly in reviewing and processing our claims for our pet's surgery and post -op. Thank you for taking care!
Insurer: Fetch
By: JKTuscany