Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 15,698

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: michelle

Beware

Beware, misleading benefits! This company will apply deductible AFTER applying your percentage. This has a significant impact on expected payment especially on a accident policy. Case In point, $500 ded, 70/30 on a 800 dollar emergency. Instead of the expected 150-200 payment they paid Less than $2 dollars. This is not industry standard. Beware.! I will never deal with this company again.
5

out of 5

POSTED: | BY: Andrew

Andrew

Petbest is super reliable, responsive and trustworthy. I genuinely feel secure knowing I can take my pet to the vet from time to time and not have to worry about the medical bills. The premium is very reasonable
5

out of 5

VETERINARIAN: UrgentPaws

POSTED: | BY: Patricia

Buddy’s Urgent Care Clsim

I’m very satisfied with how my pet’s claim was handled. The process was straightforward and easy, and my claim was resolved promptly. I appreciate the quick and efficient service.
5

out of 5

VETERINARIAN: Bethany Animal Hospital

POSTED: | BY: Michael

Promise Made, Promise Kept

I only had coverage for 3 months when my 4 month old puppy accidentally fractured her leg. Pets Best provided coverage and reimbursement exactly as promised for her emergency room and surgery bills. Payment was deposited into my checking account in about 10 days. Thanks Pets Best!
5

out of 5

POSTED: | BY: Kaitlyn

Recommend PetsBest to EVERYONE

I started using PetsBest because my employer offered discounts on their plans. Best decision I have ever made. I hear horror stories about other insurance companies and I'm grateful to have never had issues with PetsBest. I was actually expecting a big bill recently to be denied or only received a small portion back. I had to spend over $1000 on behavioral services after my dog was attacked and struggling to get back to normal. I got almost everything back. My dog is now on an expensive prescription to help with the reactivity and PetsBest covers all but like $10. We would not be able to afford the medication and visits without this insurance and I couldn't be more grateful. All three of my pets have coverage and I tell everyone they need to use PetsBest. PetsBest is cheaper than a lot of the insurance companies that do far leas for their customers. Appreciate you all :)
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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