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Pet parents across the U.S. and Canada have left over 225,290 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great so far
Great so far. We've been with Fetch for several years - I took out pet insurance on my girl when she was 8 weeks old (good thing too cause she developed allergies around a year old). Claims are easy enough to open and payments are deposited quickly once the claim has been approved (although this sometimes takes a while). Every time I've had to contact customer support they've been good. My only complaint is that to file a claim in the app, you're required to include the vet's notes which I don't always have because most of the time it's just a refill on her allergy meds. So I do it by email instead which takes way longer. If this is wrong and I'm missing something, please let me know cause I'd love to submit everything in the app and get things dealt with quicker!
Insurer: Fetch Canada
By: Em Jones
Fetch responded quickly and helpfully…
Fetch responded quickly and helpfully when my puppy needed an operation to live a normal, happy life. It would have been financially hard to get him the care he needed if I did not have this insurance. I have shared this information with other friends who have had difficult experiences with other pet insurance companies. I feel very lucky in making the choice I did.
Insurer: Fetch
By: Mary White
Fetch is a caring company and…
Fetch is a caring company and professional in understanding are pets needs keep up the great work )
Insurer: Fetch Canada
By: Dan Duffy
Five stars are for the response and…repayment
Five stars are for the response and repayment of my expenses paid towards the bills for my fur baby . In all the 4+hrs of insurance , unfortunately my fur baby was sick for three times from her early years till now . Whatever money spent on her came back and this is great help in today’s times of financial situations. It’s been 4+hrs with the company , petplan first and now fetch !! Thanks for understanding the situations of our fur babies and helping us back financially. Whatever you pay per month comes back when in need !!! Thanks again.
Insurer: Fetch
By: SUMIT MALHOTRA
We have had great results from Fetch
We have had great results from Fetch. Claims are paid fast, and large percentages of our bills have been eligible for reimbursement. My only complaint is that my vet can't file the medical records directly to Fetch. Instead the vet has to give me the documentation to file. My previous insurance received the necessary documentation directly from the vet.
Insurer: Fetch
By: ChrisW
Fantastic customer service
Fantastic customer service, and unbeatable prices. User friendly design also helps!
Insurer: Sonnet
By: Allisyn
Very happy with the quick and easy…
Very happy with the quick and easy service. My fur baby was insured in just minutes. Thanks!
Insurer: Spot
By: Faith Agee
Many pets saved my wallet! Thank you
I was not sure of changing my Pets insurance to manypets. There claims of 100% cover post 250$ deductable seems to be to good to be true. Never the less I took a chance. Recently, My 1 year puppy had to be operated for Tumour and it cost me 6800$. I got that completely refunded(250$ deductable was already met before). Moreover, the customer support is unbelievable. They are responsive and polite. Never In my life I will think of any other per insurance. Thank you again Manypets.
Insurer: ManyPets
By: Naba Das