225,045+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,045 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Superb Service
Our puppy suffered a broken leg at 10 weeks. Pet Best has covered every aspect of his care - despite very few premium payments to date. Very easy claim submittal and prompt processing.
I'm Telling Everyone!
Most of the people I know think of headaches when they think of insurance companies. Getting Pets Best insurance was the best decision I have made. Filing a claim was so easy. I was surprised to have my reimbursement check before I had to pay the bill.
Excellent service
I am impressed with how quick and easy my claims have been processed and completed. From submittal to reimbursement, everything was done within just a few days. I've had this insurance for a couple of years and would definitely recommend it!
Great turnaround on Claims
"Filed claim 8/12 5:15 pm. Pets Best processed my claim overnight and deposited my settlement on 8/19 ( 3 business days). Very satisified. I've had them for 6 years. They covered major expenses when my 21 yr old cat passed away. Both of my cats (5 and 14) are covered."
Pets Best
Have always found submitting a claim via the app has been very easy and response to my claim has been swift.
Insurer: Pets Best
By: Monica
Clearly the best!
Responsive, helpful, compassionate. A helpful rep walked me through the claims process the first time; after that it was easy, and I am 75 years old with limited tech skills. Payments are sent quickly, and fully explained. Way better than other pet insurance I have had. Highly recommend
Pet mom
I highly recommend Pets Best to anyone looking for good insurance, peace of mind, and ease of submitting claims and receiving reimbursement. I am a Pets Best customer for life.
Generally great with their customers
Pets Best has never disappointed me. I have had a difficult time understanding “incomplete” claims which has led to some frustration, and at one point I had to contact the actual Customer Support team and that was tough. They don’t have great working hours (at least in comparison to my schedule!) so it was really hard to reach them. Once I did though, they resolved the issue beautifully and have never given me unreasonable trouble with any of my claims.
Love Pets Best
Fast and easy. All claims were paid according to the policy. Highly recommend Pets Best
Emergency Vet visit while on vacation
While on vacation, our puppy ate something in the backyard that caused her to vomit. She was very restless and wobbly, and when we called the local vets, they advised us to take her to the Emergency Vet because they were all about to close within the half hour. We drove 35 miles to take her to the Emergency vet. They addressed the issues and she was up and back on her feet very shortly after we arrived. They provided me with an itemized bill that I was able to submit directly to Pets Best and within 10 days the claim was approved and paid.
Insurer: Pets Best
By: Mario