225,227+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,227 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great first time claim experience
Really appreciated the ease of the process for submitting a claim and the quick response. Good communication and very good customer service.
Insurer: Spot
By: Julie Roedell
Easy and quick claim process.
Easy and quick claim process.
Insurer: Spot
By: Cheryl
I am very pleased
I am very pleased! I filed my claim for Chloe and received payment within a week. And Chloe has made a FULL recovery. It was simple to file and was handled with compassion and urgency.
Insurer: Spot
By: Andrea Huntley
Quick response
Quick response. Easy to submit claim. Clear explanation if necessary.
Insurer: Embrace
By: LJ
I have been using pumpkin pet insurance…
I have been using pumpkin pet insurance for a year and I’m very satisfied with their service. They are very friendly and quick to respond to any questions you might have. Also, their reimbursement process is fairly quick.
Insurer: Pumpkin
By: Edina Gallovits
Josh was great
Josh was great! Understood my pains with a previous policy thru a different company and was happy to help me get proper coverage to help both my cats!
Insurer: Fetch Canada
By: Crystal Brunsdon
Very easy to use for a stress pet parent
The process of filing a claim is very straight forward- it asks you for a itemized list of the charges for medical work done to your pet which was always provided to me at the end of an appointment. They also ask for proof of payment, the easiest way for me was to provide a screenshot from my banking app that showed the charge from the vet’s office. My only gripe is that claims were usually solved in about 2 weeks which I understand they may have a mass volume to deal with. Every time my claim was reviewed I got a clear explanation of my benefits that indicated whether it was applied to my deductible, denied or accepted and a payout was coming my way. Very nice and reassuring to work with pets best!
Insurer: Pets Best
By: Jocelyn Rodriguez
Very easy system to use and navigate
Very easy system to use and navigate. Dealing with a sick pet is stressful enough so it was nice that this wasn't so complicated. Thank you.
Insurer: Embrace
By: Margaret Bean
Customizable and Wellness Option count us in.
After Much Online research and phone calls to various companies Fetch gave us the most customizable policy and as a new puppy owner their wellness option is ideal. I have just filed my first claim so let's hope that goes smoothly as well.
Insurer: Fetch
By: Amy Corkill
Prompt reimbursement
I have the wellness plan for my 2 year old Jack Russell Micah and opted for the direct deposit reimbursement. He was seen by my vet 12/25, I submitted the claim on line 12/27 and the money was in my account 12/30. Pumpkin was recommended by my vet and I am very glad I enrolled him in the wellness and illness/injury policy.
Insurer: Pumpkin
By: Beverly Cronin