Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


February 16, 2021

The young lady who helped me rearrange my monthly payment source after the debit card I had been hacked and canceled was pleasant knowledgeable and efficient.

The young lady who helped me rearrange my monthly payment source after the debit card I had been hacked and canceled was pleasant, knowledgeable and efficient. I really wish my home and auto insurer had these kind of folks working for them.

Insurer: Trupanion

By:

Useful
February 16, 2021

I am still waiting for the feedback of the $50 lifetime deductable applied before

I am still waiting for the feedback of the $50 lifetime deductable applied before

Insurer: Trupanion

By:

Useful
February 16, 2021

I DO recommend Trupanion to all my friends and family.

I DO recommend Trupanion to all my friends and family... in fact it was a friend that recommended you to me. Your claim processing and payment delivery system is nothing short of miraculous. It works like ALL insurance should work...fast, efficient, fair. I understand how this works and why our premiums increase, but I do wish the increases would be less frequent. But all in all, I wouldn't have a pet without Trupanion. Just knowing I don't have to worry about my dogs health needs is incredible.

Insurer: Trupanion

By:

Useful
February 16, 2021

Ive been very happy with trupanion ive had my dog Hansi on the ins for years and when he needed surgery payment was quick and effortless ; i always tell my co workers about Trupanion!

Ive been very happy with trupanion , ive had my dog Hansi on the ins for years and when he needed surgery payment was quick and effortless ; i always tell my co workers about Trupanion!

Insurer: Trupanion

By:

Useful
February 15, 2021

Easy to register!

Enrollment was quick and easy.

Insurer: Trupanion

By:

Useful
February 15, 2021

fast and easy to file

its always fast and easy to file a claim. I've never had a problem getting reimbursed with any of my pets health issues.

Insurer: Trupanion

By:

Useful
February 15, 2021

great experience

It was fast and easy as always

Insurer: Trupanion

By:

Useful
February 15, 2021

Great experience

Nice to have when emergencies happen. Very easy process and claim was processed within about a week.

Insurer: Trupanion

By:

Useful
February 15, 2021

Easy to sign up Policy is well explained

Easy to sign up Policy is well explained

Insurer: Trupanion Canada

By:

Useful
February 15, 2021

Great Service!

Fast and accurate service. Very helpful when questions are asked. Quick turnaround from the time a claim is submitted to received a cheque.

Insurer: Trupanion Canada

By:

Useful

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