Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
Other Categories
New Puppy!
Michael was cheerful and very helpful. He made signing up easy! It feels good to know I’ll have help if I need it.
Insurer: Trupanion
By:
I love the fact that the staff at the animal clinic has the ability to submit the claim on my behalf.
I love the fact that the staff at the animal clinic has the ability to submit the claim on my behalf. To top it off, payment is made to them immediately so I pay only for what isn’t covered. It is a huge benefit.
Insurer: Trupanion
By:
easy to sign up but the information needed to compare was spread across the website and required multiple pages open at once. the actual signup was easy and quick.
easy to sign up, but the information needed to compare was spread across the website and required multiple pages open at once. the actual signup was easy and quick.
Insurer: Trupanion Canada
By:
Great service
You can send your invoices online. It is very convenient and you get a response right away. Within a couple of days trupanion sends you the amount covered. Very friendly if you need to call. Super service. Highly recommended.
Insurer: Trupanion Canada
By:
Fast and Easy
Quick process. Check came back super fast.
Insurer: Trupanion
By:
Wonderful Service!
My experience was fast acceptance, no hassle and quick for payment. Very easy to submit a claim and invoices. This type of hassle-free help is very much appreciated - especially at this time. Thank you!
Insurer: Trupanion Canada
By:
A win for everyone...our pet, us and our vet.
Signing up for Trupanion was easy and I appreciated the ability to choose a deductible that worked for our budget. I also like the fact that our vet is paid directly rather than having to cover large expenses up front and then submit a claim. Our vet likes the plan too. A win for everyone.
Insurer: Trupanion
By:
Trupanion is almost a 1st Responder!
My claims experience was very positive. Trupanion was responsive and swift in communications. Alerting me to their first receipt of my communication, then to the opening of my claims, and alerting me when the claim was complete and directing me to my account on the web for more details. When they did not have enough info, they alerted me quickly, and responded when I sent in more info as required. Payments were in my bank account very quickly after the claims were processed.
Insurer: Trupanion Canada
By: