Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


April 30, 2021

Best Pet Insurance

The ability to have payment made directly to the vet and the rapid service are outstanding.

Insurer: Trupanion

By:

Useful
April 30, 2021

Highly recommend Trupanion

Ease of entering claims and speed of resolution and payment

Insurer: Trupanion

By:

Useful
April 30, 2021

Easy to submit and lightning fast informative response and completion of the claim.

Easy to submit and lightning fast informative response and completion of the claim.

Insurer: Trupanion

By:

Useful
April 30, 2021

Easiest experience I have ever had !!

My Veterinarian's office filed the claims and they were reviewed the same day within an hour of submission, approved for payment. The whole experience was reassuring while dealing with a stressful situation in the health of my pet. I have never had an easier experience with any type of insurance company. I have already recommended this company to friends with pets.

Insurer: Trupanion

By:

Useful
April 30, 2021

Truepanion has been so helpful in submitting claims.

Truepanion has been so helpful in submitting claims. I just go to the app and snap a picture of the invoice and submit it and in a couple of days I get reimbursed.

Insurer: Trupanion

By:

Useful
April 30, 2021

Best decision I ever made!

Trupanion has been the best! I don’t know what we would’ve done without it. It’s VERY SIMPLE to submit invoices for repayment too. I have had nothing but the best experience with them. I recommend Trupanion to everyone I know with pets!

Insurer: Trupanion

By:

Useful
April 30, 2021

Thanks for being there, Trupanion!

Trupanion is fast, very helpful over the phone, and it's easy to fill out an online claim form. Our dog is a sick boy, and it is so comforting to know that Trupanion is there to help us with some pretty big vet bills.

Insurer: Trupanion

By:

Useful
April 28, 2021

Trupanion lived up to their claims.

Trupanion has been very efficient and clear in handling my claims. After the initial claim the subsequent claims were processed and my account credited within a few days. They answer their phones, and everyone I spoke with was always clear and competent. I would highly recommend them.

Insurer: Trupanion

By:

Useful
April 28, 2021

Excellent service

Very fast response with reimbursement

Insurer: Trupanion Canada

By:

Useful
April 27, 2021

Highly recommend !

Excellent coverage and quick payment

Insurer: Trupanion Canada

By:

Useful

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