Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


Verified January 10, 2022

Paid direct to the vet.

Paid direct to the vet. I did not have to do anything but care for my sweet furbaby Shadow.

Insurer: Trupanion Canada

By:

Useful
Verified January 10, 2022

Easy to submit invoice very quick response and funds went into my account in 1 day.

Easy to submit invoice, very quick response and funds went into my account in 1 day.

Insurer: Trupanion Canada

By:

Useful
Verified January 10, 2022

I like the service and the direct billing.

I like the service and the direct billing. I feel you care about my pet!

Insurer: Trupanion Canada

By:

Useful
Verified January 10, 2022

Quick and easy.

Quick and easy. Vet did it all. Direct payment to them.

Insurer: Trupanion Canada

By:

Useful
Verified January 10, 2022

Very easy to send invoices for coverage and payment received very quickly!

Very easy to send invoices for coverage, and payment received very quickly!

Insurer: Trupanion Canada

By:

Useful
Verified January 10, 2022

Easy no hassle quick claims and payment.

Easy no hassle quick claims and payment.

Insurer: Trupanion

By:

Useful
Verified January 10, 2022

Trupanion (and Lynne) are a pleasure to deal with.

Trupanion (and Lynne) are a pleasure to deal with. Competent, informative, compassionate, and super responsive. And Trupanion always comes through paying what they promise to pay in an unbelievably quick follow through. I wish I could have them as my own medical insurer!!

Insurer: Trupanion

By:

Useful
Verified January 09, 2022

Peace of mind

It was very easy and the lady I spoke with was extremely helpful with the sign up process. She also explained everything to me about the different deductibles so I could make the proper choice for our fur baby Bam Bam.

Insurer: Trupanion Canada

By:

Useful
Verified January 09, 2022

Alway prompt to settle.

Alway prompt to settle.

Insurer: Trupanion

By:

Useful
Verified January 09, 2022

trupanion pays my claims swiftly.

trupanion pays my claims swiftly.

Insurer: Trupanion

By:

Useful

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