Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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It was easy to sign up. It took minutes and I found it easy to get information
It was easy to sign up. It took minutes and I found it easy to get information
Insurer: Trupanion Canada
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Excellent turnaround time from submission to payment
Excellent turnaround time from submission to payment
Insurer: Trupanion
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Trupanion was there for my dog both times we needed them to be.
Trupanion was there for my dog both times we needed them to be. Fast payment, and special care after she crossed the rainbow bridge.
Insurer: Trupanion
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Very happy
I have 2 babies a Bagel and a beagle. Our Bagel over the past 8 months has had several issues. We have had many X-rays, seen a cardiologist has been diagnosed with cushings and is on a wide variety of medication. I don’t know what we would do if we did not have this insurance. It only takes me about a minute to send over my information to file a claim and with in 3-5 days I see the deposit in my account. We are so thankful to have this coverage to help keep our babies healthy. I am very happy with my coverage
Insurer: Healthy Paws
By: Tina
Healthy Paws Helped Me Save Our Sick Dog
Healthy Paws covered 80% of our dogs $12,000 bill. We could not have done it without this insurance company. Our boy was rushed to the ER for lifesaving procedures. I contacted Healthy Paws the next day. They offered to work directly with the veterinary office and they agreed to continue treatment on our dog with a Promise To Pay Letter sent from Healthy Paws. I love how attentive the customer service line was, within minutes of getting off the phone with them, they were already in communication with the vet office. Healthy Paws was one of the best decisions we have ever made.
Insurer: Healthy Paws
By: John
Quick assessment and payment of my claim.
Quick assessment and payment of my claim.
Insurer: Trupanion Canada
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Sign up was a breeze
Trupanion came highly recommended by friends and by vets and signing up was very straightforward
Insurer: Trupanion Canada
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easy to submit quick payment
easy to submit, quick payment
Insurer: Trupanion
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Simple quick just great
Simple, quick, just great
Insurer: Trupanion
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Clear and Simple
This process was super clear and easy. I felt like I understood everything about the policy options and didn¡¦t have any problems with my selection. My vet recommended Trupanion to me after my cat had to get his stomach pumped. I feel so much more protected now!
Insurer: Trupanion
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