Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,064 total


Verified January 25, 2022

Great Experience!

I bought online but I had previously spoke to someone who was fantastic and answered all my questions.

Insurer: Trupanion Canada

By:

Useful
Verified January 25, 2022

Recommend 5*****

It was simple to dicier & easy to set up!

Insurer: Trupanion Canada

By:

Useful
Verified January 25, 2022

I got my policy during my first puppy visit with my vet.

I got my policy during my first puppy visit with my vet. They gave me a great rate, and it took effect immediately. Pet insurance is so SO important, and this company has been very clear on what they cover and what they do not. Nearly a year down the road, my dog has been having issues and has been needing tests after tests after tests to find what's been the matter. Trupanion has already paid for itself with their assistance. Making a claim is INCREDIBLY easy. Never takes me more than five minutes to make a claim. If you're trying to decide whether to get it or not, just trust me: you need Trupanion!

Insurer: Trupanion

By:

Useful
Verified January 25, 2022

Process was very easy and I received my reimbursement quickly.

Process was very easy and I received my reimbursement quickly.

Insurer: Trupanion

By:

Useful
Verified January 25, 2022

Trupanion has always been fair and prompt with any invoices I've submitted.

Trupanion has always been fair and prompt with any invoices I've submitted.

Insurer: Trupanion

By:

Useful
Verified January 24, 2022

Quick turnaround for reimbursement.

Quick turnaround for reimbursement.

Insurer: Trupanion

By:

Useful
Verified January 24, 2022

Trupaion is great company to do business with.

Trupaion is great company to do business with. Your claims are paid fast and easy.

Insurer: Trupanion

By:

Useful
Verified January 24, 2022

TruPanion is: vet recommended highly rated easy to enroll reliable has excellent customer service caring and quick pay outs when applicable.

TruPanion is: vet recommended, highly rated, easy to enroll, reliable, has excellent customer service, caring and quick pay outs when applicable.

Insurer: Trupanion

By:

Useful
Verified January 24, 2022

Your customer support is excellent and I receive my payments quickly.

Your customer support is excellent and I receive my payments quickly.

Insurer: Trupanion

By:

Useful
Verified January 23, 2022

Claim submission via veterinary hospital was seamless.

Claim submission via veterinary hospital was seamless. Coverage decided quickly. Payment received within 24 hours. Thank you.

Insurer: Trupanion Canada

By:

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.