Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


Verified January 23, 2022

Claim submission via veterinary hospital was seamless.

Claim submission via veterinary hospital was seamless. Coverage decided quickly. Payment received within 24 hours. Thank you.

Insurer: Trupanion Canada

By:

Useful
Verified January 23, 2022

Trupanion makes it very easy to submit claims and their response time is very quick.

Trupanion makes it very easy to submit claims and their response time is very quick. If there is an issue, their customer service is friendly, willing to help and efficient.

Insurer: Trupanion

By:

Useful
Verified January 22, 2022

This is the BEST company to deal with.

This company is so wonderful. Pleasant to deal with ALL the time. Fair and fast with payments and reviews. Direct bills to the vet clinics.

Insurer: Trupanion

By: Kris

Useful
Verified January 22, 2022

Pay quickly.

Pay quickly. Need to learn your coverage.

Insurer: Trupanion Canada

By:

Useful
Verified January 22, 2022

It was extremely easy the fellow was engaging and talked me through pet insurance.

It was extremely easy the fellow was engaging and talked me through pet insurance.

Insurer: Trupanion Canada

By:

Useful
Verified January 22, 2022

So far no issues.

So far no issues. Friendly and knowledgeable customer service. Really fast payment deposit.

Insurer: Trupanion Canada

By:

Useful
Verified January 22, 2022

i pay every month & you never pay any thing on my claims my dog is healthy & the monthly payment went up.

i pay every month, & you never pay any thing on my claims my dog is healthy & the monthly payment went up. i don't think that's fair...until i see some payments on my claims than i'll change my opinion. i have paid for two years & not gotten much help paying...all i do is pay & never get any help paying my bill....

Insurer: Trupanion

By:

Useful
Verified January 22, 2022

If I¡¦ve said it once I¡¦ve said it a thousand times: thank goodness for Trupanion!

If I¡¦ve said it once I¡¦ve said it a thousand times: thank goodness for Trupanion! Usually my vet files claims directly & I just pay my portion, but when I do file a claim I¡¦m reimbursed quickly.

Insurer: Trupanion

By:

Useful
Verified January 22, 2022

Tucker

The breeder I bought my puppy from is very knowledgeable and recommended you. Sighing up was easy. No problem with the website.

Insurer: Trupanion

By:

Useful
Verified January 22, 2022

Was a great experience.

Was a great experience. Very easy no worries about payments, just got to take care of my little fur baby!

Insurer: Trupanion

By:

Useful

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