Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


Verified February 05, 2022

I just have to say it was a very smooth and hassle free experience start to finish

I just have to say it was a very smooth and hassle free experience start to finish

Insurer: Trupanion Canada

By:

Useful
Verified February 05, 2022

Just very disappointed on my high deductible.

Just very disappointed on my high deductible... maybe I should have changed it as Mia has had many ailments . 5 years of insurance payments and still only back related issues confirmed

Insurer: Trupanion Canada

By:

Useful
Verified February 05, 2022

Super easy and quick customer service was very helpful too

Super easy and quick, customer service was very helpful too

Insurer: Trupanion Canada

By:

Useful
Verified February 05, 2022

Trumpanion did a fantastic job while my cat was in hospital for 2 nights.

Trumpanion did a fantastic job while my cat was in hospital for 2 nights. Just having the support and not being worry about financial part. They did an amazing job.

Insurer: Trupanion

By:

Useful
Verified February 04, 2022

Everything was great!

Everything was great! Easy for me to process via app, got the money back within 48 hours.

Insurer: Trupanion Canada

By:

Useful
Verified February 04, 2022

enrollment made easy!

i chose the rating because everything has been smooth so far. I will have a better opinion if/when I must do a claim (hopefully, there will never be a need for a claim!)

Insurer: Trupanion Canada

By:

Useful
Verified February 04, 2022

Super fast process - thank you

Super fast process - thank you

Insurer: Trupanion Canada

By:

Useful
Verified February 04, 2022

Great pet insurance!!

I checked out other pet insurance and yours is the only one that offered to pay the vet direct.

Insurer: Trupanion

By:

Useful
Verified February 04, 2022

I still have not received payment on my last claim.

I still have not received payment on my last claim.

Insurer: Trupanion

By:

Useful
Verified February 04, 2022

Quick turn around.

Quick turn around. Easy to use. Polite customer service.

Insurer: Trupanion

By:

Useful

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