Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


Verified February 15, 2022

Always helpful easy claims process quick settlement of claims.

Always helpful, easy claims process, quick settlement of claims.

Insurer: Trupanion

By:

Useful
Verified February 15, 2022

No hassles…again.

No hassles…again. I filled out the on-line form and within 2 or 3 days the coverage $ were on the way.

Insurer: Trupanion

By:

Useful
Verified February 14, 2022

I was surprised you automatically cancelled Mr.

I was surprised you automatically cancelled Mr. Morris' insurance and refunded remaining balance so quickly. Saved me the heart ache of calling to cancel. Thank you.

Insurer: Trupanion Canada

By:

Useful
Verified February 14, 2022

Excellent service and prompt payment.

Excellent service and prompt payment.

Insurer: Trupanion

By:

Useful
Verified February 14, 2022

It was quick and easy and the money was put into my account the same day as approval.

It was quick and easy and the money was put into my account the same day as approval. Can't beat that!

Insurer: Trupanion

By:

Useful
Verified February 14, 2022

Very easy experience and refund was very quick.

Very easy experience and refund was very quick.

Insurer: Trupanion

By:

Useful
Verified February 13, 2022

The online claims option works great communication about the status of my claim was timely and the check was promptly deposited into my account.

The online claims option works great, communication about the status of my claim was timely and the check was promptly deposited into my account.

Insurer: Trupanion

By:

Useful
Verified February 13, 2022

Easy submission process quick payment so thankful!

Easy submission process, quick payment, so thankful!

Insurer: Trupanion Canada

By:

Useful
Verified February 13, 2022

Easy sign for pet insurance

It was straight forward. There was quick follow up

Insurer: Trupanion Canada

By:

Useful
Verified February 13, 2022

No problems all good

No problems, all good

Insurer: Trupanion Canada

By:

Useful

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