Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


Verified March 25, 2022

So Glad that I bought Trupanion!

Trupanion has always responded quickly to all my submissions and has repaid me equally quickly, Over the years, I have received hundreds of dollars that I would have just had to absorb as the "cost of owning a pet". Worth every penny!

Insurer: Trupanion

By:

Useful
Verified March 25, 2022

Thank you Trupanion!

Went very well. Vet clinic was able to submit claim and Trupanion was able to make payment directly to vet allowing me less out of pocket at the moment.

Insurer: Trupanion

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Useful
Verified March 24, 2022

Easy online experience

Very easy online

Insurer: Trupanion Canada

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Useful
Verified March 24, 2022

Quincy’s insurance

Was quick and easy

Insurer: Trupanion

By:

Useful
March 23, 2022

Great service

Fast and easy,got payment within 24 hours

Insurer: Lemonade

By: Dawn

Useful
Verified March 23, 2022

I love this company and I am a dog breeder so always passing this company to our new pup owners.

I love this company and I am a dog breeder so always passing this company to our new pup owners. Very easy to change and I love the sliding scale.

Insurer: Trupanion Canada

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Useful
Verified March 23, 2022

Ease of getting quote!

Straight forward. I liked that I could get a quote without having to wait for a phonecall.

Insurer: Trupanion Canada

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Useful
March 22, 2022

Awesome!

Fast service, money deposited next day!

Insurer: Lemonade

By: Karen

Useful
Verified March 22, 2022

Trupanion is a true industry leader.

Exceptionally easy claim submission with expedient payment delivery.

Insurer: Trupanion Canada

By:

Useful
Verified March 22, 2022

Amazing Company!

It was a very easy process and such great policies. The customer support line is very helpful and accommodating! So glad I put my puppy with Trupanion.

Insurer: Trupanion Canada

By:

Useful

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