Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,064 total

Other Categories

Payment Experience 15,064

Claim Coverage 64,794

Customer Service 77,075

Price Satisfaction 23,536

Other 15,658

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5311 - 5320 of 15064 results

Verified July 23, 2022

Happily Surprised

I wasn't sure I wanted to get pet insurance and have another monthly bill. Then Jacob ran off, as puppies sometimes do. When I found him he was eating something unidentifiable. Two days later he was down, wouldn't eat, drink, or walk. A visit to his regular vet and a referral to an Emergency Vet Hospital we knew this was going get expensive, but we were going to do anything to help our puppy. I submitted my claims and within a few days, Trupanion sent an email with an explanation of what was covered and issued me a payment. What a relief. No hassle at all. Everything worked exactly as they advertise that it will. WORTH EVERY PENNY in premiums. I'm a customer for life.

Insurer: Trupanion

By: Wendy

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