Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
Other Categories
Easy to sign up
Easy to sign up; great information.
Insurer: Nationwide
By: Amy Kellett
THE SIGN UP FOR PET INSURANCE WAS VERY…
THE SIGN UP FOR PET INSURANCE WAS VERY EASY
Insurer: MetLife
By: WILLIAM PASTOR
Easy to figure out ,great instructions
Easy to figure out ,great instructions
Insurer: Sonnet
By: J.H.
Responses unlikely
This company is awful. I paid upfront for a year and their website / app never works. I have been trying to file a claim for weeks and cannot submit anything. You call their number and no one picks up. You send them an email and no one responds. Time to reach out to a lawyer to get my money back.
Insurer: Pets Best
By: Katie
Over the web to submit claim is easy…
Over the web to submit claim is easy and convenience. Claim is review and done on time. Fast submitting payment through direct deposit is great. Save time and redundant paper work.
Insurer: Spot
By: Siu Lo
Honestly this is a waste of time and…
Honestly this is a waste of time and money. We have had insurance with trupanion for 8 years. They have covered so little of the two emergency medical claims (both claims under $1000) we have needed to make and the increased in how much we pay a month is horrendous (have more than doubled) over the years. I would recommend if you get a dog just open a savings account for unexpected costs instead of something as pathetic as this 'insurance'. It is a joke. I will never be using trupanion again for future pets and will strongly discourage anyone considering it in the future going with them.
Insurer: Trupanion Canada
By: kristiina Wood
Great communication
It has been very easy to send in the Vet bills and get reimbursement for those that qualify. They have been easy to contact when I have questions that need answering.
Insurer: Spot
By: Patricia Weilbacher
The app is easy to use and they…
The app is easy to use and they refunded my expense per my plan in a timely manner with a direct deposit to may account.
Insurer: Spot
By: Chris Soto
I am happy.
I love the fact that Spot is quick and efficient. Thank you.
Insurer: Spot
By: Dorothy Guerrero
The claim process was easy and fast
The claim process was easy and fast! Once they approved my claim payment came the next day! So glad I chose Spot for my Chloe.
Insurer: Spot
By: Tainesha A Wilson