Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Chad Wayne was very helpful.....
Three phone calls and two emails got the policy done. I am 85 and our landline phone is not the greatest......but.....Chad stuck it out and was a good listener and patient with me. I am happy with the monthly payment and policy provisions.
Insurer: Nationwide
By: Peter Haggard
Quick and easy claims experience
Filing a claim was quick and easy and you mailed a payment very promptly. No hassle
Insurer: Embrace
By: Robert L
Customer service quick and…
Customer service quick and knowledgeable Great prices Quick pay
Insurer: MetLife
By: Chin
All around great pet insurance
Quick payments, great customer service!
Insurer: MetLife
By: Laurie S
So far been pleased with the results of…
So far been pleased with the results of the insurance refunds. Wish the refunds came a little quicker than 2 weeks but still easy process to submit claims
Insurer: Fetch
By: Patricia
I went to get pet insurance costed me…
I went to get pet insurance costed me 57 dollars and some change didn’t give me the option to say I am the owner and let alone it was cheaper with the same info I put in the first time around when I went back to the site
Insurer: Nationwide
By: Bree Barnhart
It did take a while to get my first…
It did take a while to get my first claim completed, but once completed funds were in my account the next day.
Insurer: Embrace
By: Mary Mould
The app is simple and easy to use
The app is simple and easy to use, quick to load invoices, etc. I appreciate how fast they answer to my claims.
Insurer: MetLife
By: HELENA SANCHEZ