Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,054 total


December 23, 2025

Took couple times to enroll that’s good…

Took couple times to enroll that’s good that y’all save most of my info

Insurer: MetLife

By: Lana

December 23, 2025

Wait 30 days for my reimbursement check.

You are asking me for a review for a payment that you say was mailed to me on Dec 5th and I still haven’t received the check. I called and was told to wait for 30 days! This is completely unacceptable.

Insurer: Spot

By: Kay Maclee Clark

December 23, 2025

Quick and easy submission of claims and…

Quick and easy submission of claims and quick payment.

Insurer: Pumpkin

By: Elizabeth

December 23, 2025

Easy to access and quote!

Easy to access and quote!

Insurer: Nationwide

By: customer

December 22, 2025

Quick and easy enrollment

Quick and easy enrollment

Insurer: MetLife

By: Stephanie Craig-Phillips

December 22, 2025

Easy as Pie claim

It was so easy to file a claim for my 4 legged friend. Just had to uploaded the receipts and 12 months of my pups records for first time and submit. Got a response after a few days and claim was completed with a refund of 80 percent of what was requested. Easy peasy.

Insurer: MetLife

By: David C

December 22, 2025

Great experience

Metlife is very easy to work with and quick to pay approved claims

Insurer: MetLife

By: Michael Sullivan

December 22, 2025

Ease of using the APP

Ease of using the APP. Quick processing and payments.

Insurer: MetLife

By: customer

December 22, 2025

Quick payment

Quick payment

Insurer: MetLife

By: Richard Garvey

December 22, 2025

quick and easy not difficult to sign up…

quick and easy not difficult to sign up loved it!!!

Insurer: MetLife

By: Luis J Madero

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