Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
Other Categories
Placing a claim is so easy
Placing a claim is so easy. No complicated forms to fill out, just easy instructions. Check what dog seen for, and continue on to the end. Communication is great with company, if anything is needed, they send a email letting you know what's needed and also your vet to get what is needed. Payment is fast,and if you have direct deposit, they'll send it right to your bank. Customer service is very friendly and so helpful if questions are needing to be asked. This is the first time I have ever used a Pet insurance, and I am so happy that I chose Spot Pet Insurance.
Insurer: Spot
By: Lenora H
Easy and efficient
Submission process was super easy and payment was received in a very short amount of time.
Insurer: MetLife
By: Duane Allen Harlick
Claims
Easy to file claims. Quick direct payment to my account. They keep in touch from beginning to end.
Insurer: Trupanion
By: Kiki
Easy filing process
Easy filing process. Great reimbursement percentage on their annual check up. THANKS
Insurer: MetLife
By: Nelz from Cali
Give them the correct information and…
Give them the correct information and filing the claim is easy enough with 90 percent back.
Insurer: MetLife
By: Nadeen Rich
I started a claim
I started a claim, and sent in a receipt from the vet, and I received a payment within five days. Nice job.
Insurer: MetLife
By: Bill
Much faster and easier to make a…
Much faster and easier to make a decision and complete the process
Insurer: MetLife
By: Lisa Bolander
Amazingly quick payment of bill.
Amazingly quick payment of bill.
Insurer: Fetch
By: ROBYN DWYER