Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
Other Categories
Great Coverage
I had VPI for several years with a couple of other dogs that I've had. I decided that Bandit, our Rotti/Dobie mix might also be a good candidate for pet Insurance. When I went to look up VPI, I found that Nationwide Pet Insurance had taken their place. After getting a quote, I decided that Bandit should get pet insurance. I bought one of the best plans, pays 90% on almost everything after 100.00 deductible per year. Boy, I can't say enough good things about turn around time on payments and was surprised after a surgery he had, we paid approx. 200.00 out of 3950.00 I am glad to recommend Nationwide and tell all my friends about it!! The monthly payments vary depending on age of dog, but Believe me, it's well worth it. He's healthy and very happy :) :)
Insurer: Nationwide
By: Denise
have a change-able billing date....
have a change-able billing date.... my bill comes in the day before my money is deposited and apparently I cannot change the "draw date" of the policy....I would pay a month ahead to be "drawn" 10 days later.....
Insurer: AKC
By: Nicole
Nationwide is awesome to work with in a time of need. Thank you!
My Service Dog needed tooth surgery n while she was anesthetized she was to be spayed and hips radiographed for dysplasia for my mobility issues. She was able to go to my wonderful Veterinarian of my choice thanks to NATIONWIDE and their quick reimbursement. Thank you so much! I feel such support from you. ♥️☺
Insurer: Nationwide
By: Kay
Nationwide is a godsend!
We had two scary situations with our Persian boy Teddy within a week of each other and totally unrelated. He got into a flower arrangement we had and ate a piece of a Lilly flower, which is toxic to cats but thank god he was ok. We got a bill of over $2000. The following week Teddy had a seizure and again we rushed him to the hospital. They ran a bunch of tests and everything came back negative. We still don’t know what caused it but they put him on anti seizure medication until we do an MRI next month. We received another bill just over $2000. I submitted all the receipts to Nationwide and I couldn’t believe how easy and non stressful it was. I wasn’t sure what to expect but to my surprise there was no hassle, no questions, no aggregation at all. My claims were processed and checks were in the mail to me within a week. They even sent me an email advising me they received everything. It was the best insurance experience I have ever had. We still don’t know what’s causing Teddy’s seizures which is stressful enough, but not having to worry as much, about the financieal part of it is a godsend. Thank you Nationwide! As long as I have fur babies, I will have you.
Insurer: Nationwide
By: Fran
Prompt accurate processing and payment of all my claims, as a new customer and first time pet insurance person.
actually the title of my claim says all you need to know... from properly uploading my claim documents on Embrace website, and Embrace processing claim and posting payment(via direct deposit) Embrace has average 3 business days. just wow. the number of claims i have filed (have puppy) and the payouts have more then covered the total premiums I have paid thus far. having pet insurance and this stage of my TRIXIES life has helped put me at ease ..knowing i don't have to worry about high vet bills.. Embrace even has a great Wellness feature that pays normal routine costs for an affordable fee..
Insurer: Embrace
By: james
I am very pleased with my Pet Insurance plan.
I am forever grateful a friend and fellow dog owner insisted and signed me up for pet insurance while in the Animal ER paying a $450 bill that day. Now Chloe is covered!
Insurer: ASPCA
By: M.
Fabulous turnarount time, very simple process!
I love how easy it is to submit and receive payment on claims. When I have had to call the staff have been super helpful every time. We’ve been delighted with Nationwide and are so relieved to finally have a diagnosis for our sweet pup.
Insurer: Nationwide
By: Bethany
gold star customer service
Excellent turnaround time in processing my claim - 5 star service
Insurer: Pets Best
By: Donna
Fast and Easy!
Couldn't have been easier! My dog got incredibly sick all of the sudden and spent to days at the vet while they tried to figure out what was wrong and get her stabilized. ASPCA pet insurance was asap. I submitted the claim via their app and they processed the claim within 3 days, and had the check to me early the following week. Given the large price tag on this particular incident I was extra grateful to ASPCA pet insurance for making the process so fast and easy! I've had the insurance for 4 years no and have always found them to be fair in covering costs outlined in the policy, and responsive, Would definitely recommend to others!
Insurer: ASPCA
By: K.
Great Company to work with!
Both of my doxies had to have mouth surgery and teeth extracted. It was a very costly procedure. I felt confident knowing my insurance would reimburse me for some of the cost. It's very easy to file a claim. My payment was received in a very timely manner.
Insurer: Nationwide
By: Donna