Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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They make it very easy
They make it very easy and the are quick at paying. They are also extremely pleasant to deal with.
Insurer: Trupanion
By: Jeannine
Quick and easy payment.
Payment was quick, easy and as said it would be. Thanks !!
Insurer: Pets Best
By: Donna
Claim was paid
Claim was paid in a matter of weeks from filing.
Insurer: Trupanion
By: Steve
My claim was processed
My claim was processed almost immediately after it was submitted!
Insurer: Trupanion
By: John/Chris
Quick claims handling
Quick claims handling and payment process
Insurer: Trupanion
By: Robert
Pleased with ease of navigation
I gave this score because so far I've been very please with the ease of navigating the website as well the direct information I've gotten from the customer service when I call.
Insurer: Trupanion
By: Darlene
Easy and quick claims process.
I was very happily surprised with how easy and quick the process and payment was! I submitted a claim for reimbursement of cost of vaccinations on Sept. 8 and received payment less than a week later!
Insurer: Pets Best
By: Elizabeth
Filing a claim was easy and quick.
This was my first time filing a claim, and everything was straightforward, quick and easy. So far so good. Thanks!
Insurer: Pets Best
By: Amy