Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,054 total


November 20, 2018

Cami is feeling MUCH better.

Cami is back to playing ball and frisbee and continues to do more with her leg each week. I'm really happy with my insurance experience and I will definitely renew for next year. You paid me within the guidelines that you promised and it was pretty seamless. This is my first dog in nearly 20 years (we've had many cats) and I have never purchased insurance for my pets before. What a great introduction to pet insurance!! Thank you for everything and Cami says thanks,too!

Insurer: Nationwide

By: Linda

Useful
November 20, 2018

very smooth process.

very smooth process. very quick to get the funds too!

Insurer: Trupanion

By: Steve

Useful
November 20, 2018

Filing the claim and getting refunded

Filing the claim and getting refunded some of what I paid was awesome.

Insurer: Trupanion

By: Diane

Useful
November 20, 2018

great service

great service and quick reimbursement

Insurer: Trupanion

By: Vickie

Useful
November 20, 2018

Great service

Great service; comprehensive coverage; quick payment

Insurer: Trupanion

By: Kathleen

Useful
Verified November 19, 2018

Peace of Mind

I give Trupanion a 10 because of the ease of claim filing, They contacted me to let me know they received my claim and explained how the processing would go and what would be covered under my coverage (deductible) and a check was issued and I received it a few days later!

Insurer: Trupanion

By: Teresa

Useful
November 19, 2018

Great

So glad I purchased Nationwide Insurance for my dog. So easy to pay since its deducted from my paycheck. Ivr had to take my fog to the vet a few times and its cost me well over 500 dollars. I have the app, so sending my claims are so easy and convenient, the processing time is reasonable, and the reimbursement is convenient as it is deposited right to my account. I've also called the vet line and have no complaints there either. I feel that my dog is covered well with nationwide. I am aware not everything is covered. So far, most of my dogs treatments and meds are. I've recommend Nationwide to friends with pets and will continue to do so. Thank you.

Insurer: Nationwide

By: Priscilla

Useful
November 19, 2018

it should all be so smooth...

insurance was paid quickly... the vet was awesome... everyone at every step uber professional

Insurer: Nationwide

By: emil

Useful
November 19, 2018

Easy and straightforward.

Easy and straightforward. Paid what was promised.

Insurer: Trupanion

By: rafael

Useful
November 19, 2018

Trupanion paid the vet immediately

Trupanion paid the vet immediately so there was no need for me to add the charge to my credit card. I ve never had insurance pay within an hour of the time the charge was incurred! Amazing!

Insurer: Trupanion

By: Laura

Useful

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