Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Good
Nationwide is good. I like the policy I chose but I would like to see a faster turnaround time for claims processing, and an easier way to participate in their direct deposit for payments.
Insurer: Nationwide
By: Louise
Excellent insurance policy.
Excellent policy. Pay very good, and in a timely manner. Highly recommend them. Much better than the policy we had before (which was the company that Nationwide bought out and replaced!)
Insurer: Nationwide
By: Marileen
Always efficient and professional
Always efficient and professional to deal with. Nice that the vets can submit immediately and a response received so that only the balance is paid.
Insurer: Trupanion
By: Margaret
Quick response and reimbursement
Easy to submit a claim and quick response and reimbursement.
Insurer: Trupanion
By: Susan
Everything is seamless and quick.
Everything is seamless and quick. We couldn't t be happier.
Insurer: Trupanion
By: Jesse
Excellent quick processing with no hassle.
Excellent quick processing with no hassle. Much easier than human insurance
Insurer: Trupanion
By: Deepak
so easy
I really love the fact that the claim can be submitted at the veterinary office and that I only have to pay the remainder of the balance right on the spot. It makes everything so much easier.
Insurer: Trupanion
By: Marie-Laure
Pretty user friendly
Getting to talk to a live person, and the people I get to talk to are two of the big benefits of this insurance. It is also pretty user friendly.
Insurer: Trupanion
By: Mike