Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,054 total


June 20, 2019

Great service!

I continue to be impressed with how easy it is to file a claim and now that we have direct deposit for reimbursements, the process is even faster.

Insurer: Nationwide

By: Nicole

Useful
June 20, 2019

Easy and Efficient

This is the first time we've ever had pet insurance, and I wasn't sure it would be necessary, but we purchased it at the time we rescued our cat. We have submitted claims for wellness checks and used the online forms which were very easy to fill out. The claims were processed in short time. This year we were surprised to learn that our cat needed several teeth extracted--our first high dollar event. Again, the claim was easy to fill out and quickly processed. I highly recommend ASPCA pet insurance. You may not think you will need it, but if you do, it's very helpful and comforting.

Insurer: ASPCA

By: Karen

Useful
June 20, 2019

Awesome pet Insurance

So glad I purchased the Healthy Paws Insurance for my dog! My dog just had major leg surgery which was very expensive. Healthy Paws quickly reimbursed me for the percentage that I agreed to. They even emailed to inquire on how my dog was doing. I highly recommend HealthyPaws!!

Insurer: Healthy Paws

By: Heidi

Useful
June 20, 2019

Great Service

Trupanion is always quick to review your claims and make payment. Hassle free.

Insurer: Trupanion

By: Cherie

Useful
June 20, 2019

Quick payment, no hassle!

I didn't know I had to sign up to have claims paid directly to my provider, so I did have to pay up front and get reimbursed. However, I was able to easily upload the bills and received approval and the money electronically deposited in my account.

Insurer: Trupanion

By: Stacy

Useful
June 20, 2019

Very easy

Very easy

Insurer: Trupanion

By: Mark

Useful
June 20, 2019

Quick, Easy, Reliable

Completing the online application for a claim was very easy and convenient. The time to process the application and send out payment was fast.

Insurer: Trupanion Canada

By: Michael

Useful
June 20, 2019

thanks for helping Tundra

service was fast and hassle free.

Insurer: Trupanion Canada

By: John

Useful
June 20, 2019

Timely response.

Fast and easy!!

Insurer: Trupanion Canada

By: Christine

Useful
June 19, 2019

Both my dog and I like Nationwide!

Great experience with Nationwide. Claims are processed quickly and payment made in a few days.

Insurer: Nationwide

By: Steven

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.