Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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best, easiest, FAIR pet insurance!
aSPCA pet insurance was Super easy to sign up for, and super easy to submit a claim. You fill out a short claim form online, upload the bill from your vet and they do the rest- the money is in your account direct deposit within a week or two after the claim is submitted. If they need additional info they follow up with the vet for you. You get email notifications every step so you know where your claim is in the process. Highly recommend. They also give multi pet discounts.
Insurer: ASPCA
By: Leah
Awesome service and easy to file a claim.
So glad I have insurance. Very easy to use. Reinbersements are fast.
Insurer: Nationwide
By: Nancy
Joy
Easy to submit claims online. I receive emails giving me a status update. Checks arrive within days of my claim submission!
Insurer: Trupanion
By: Joy
Painless Process
Submitting the claim online was very quick and easy. Our claim was also processed quickly and deposited into our account within a couple days.
Insurer: Trupanion
By: Cerina
fast response payment processed timely.
fast response, payment processed timely.
Insurer: Trupanion
By: Darko
Like family
During one of the most worrisome and stressful times, my wife and i knew that Nationwide had our back. Molly, our 8-month-old Chocolat Lab had not been eating, drinking or overall feeling well. We took her to the puppo ER where she received the treatment she needed. As with any family member, the financial strain is one you don't even second guess...you just want that member of your family to feel better. After the healing, you start to worry about the financial side. With Nationwide, it was as easy as taking a picture of the bill and submitting it via their app. Every time i have had to call, the rep on the other end has been warm and welcoming and always talks to me like a human...like a member of their family...and they understand how much our pets mean to us. Its very welcoming and makes the whole process that much easier.
Insurer: Nationwide
By: Bill
You’ve taken a lot of stress away every time something bad happens. Thank you!
Everyone I speak to is always so nice. Claims get processed in less than a month. The direct deposits are so convenient! I recommend you to everyone all the time! Keep doing what you’re doing.
Insurer: Nationwide
By: Stephanie
This insurance is complete scam
This insurance is a complete scam. I have been with this company for 3 years and very little claims been reimbursed. Customer service lies over the phone telling the claims will be reimbursed, but when I submit I get grand zero. Moreover, every yeary insurance fee go up 50%!!!! I have full intention to stop this scam.
Insurer: Nationwide
By: Mariia