Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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My claim was processed very quickly !
My claim was processed very quickly and I received payment promptly.
Insurer: Nationwide
By: Kathy
First-timers' experience
After 30 years of pet ownership, this has been our first experience with pet insurance and we've been very pleased. We have Hartville pet insurance for both of our dogs; enrolled as soon as we brought them home at 10 weeks. Submitting claims online is easy and claims are processed in a timely and understandable manner.
Insurer: Hartville
By: Tim
Easy claim process with quick turnaround.
Filing the claim was easy, and the processing time was quick. No complaints, here!
Insurer: Nationwide
By: Dale
the process was easy and fast
as stated above the process was fast and easy
Insurer: Nationwide
By: Kathryn
I've found surprisingly easy-to-file insurance with unexpected quick processing after sending in my itemized bills.
Once I figured out how to navigate "the cloud" and got my account set up, it was very easy to file claims. They were processed within days. I worked with dental insurance for 28 years. Lemme tell you, pet insurance is soooo much easier than people insurance!
Insurer: Figo
By: Teresa
Wonderful customer service and prompt reimbursement.
We are so grateful for your amazing and compassionate customer service as well as your prompt payment. I couldn't be happier. Having the insurance made it so much less stressful during a very difficult time. Thank you from Beau too!!
Insurer: ASPCA
By: Rita
Reimbursement of my Pet's Vet bills is fast and easy because the Vet files our paperwork the day of our visit.
I got our Pet Insurence thru my HCA Employment as a benefit with a discounted rate. No Exclusions, so our 11 yr old YorkiePoo was insured without question. The cat is 5yo, and also insured. Our Vet Files our Paperwork, and we are reimbursed in about 2-3 weeks without any questions, or haggleing with the Insurance Company. Frankly, this NationWide Pet Insurence is better and easier than our Human BlueCross Florida Blue coverage!
Insurer: Nationwide
By: Mark
Great insurance
Fast responds time and fast payment.
Insurer: Nationwide
By: Kersten
No delays
Simple claims process. Lately, claims have been approved in 3 business days with no issues. Very satisfied customer of 3 plus years with coverage for 3 pets. I’d recommend anyone to this company
Insurer: Nationwide
By: Traci
Fast claim processing
I bought flea and tick meds for my dog on a Saturday. Faxed the claim to Nationwide on Monday. By Wednesday, the repayment was in my account.
Insurer: Nationwide
By: Donna