Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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It's so easy
It is very easy to work with Nationwide. The claim submission process is easy and the turn around is very fast.
Insurer: Nationwide
By: Nancy
Prompt payment of claim
Paid claim promptly. Nice touch of sending a follow up email to check on how dog is doing.
Insurer: Nationwide
By: Margaret
Great investment
I was leery with the idea of purchasing pet insurance. Was it worth it, was it a waste of money, was it a hassle getting reimbursed? It was worth it, saves me money and reimbursement could not be any easier!!! Thank you Nationwide!
Insurer: Nationwide
By: Deirdre
Claims process very easy and and pay the claim fast!
I am a 42 year Nationwide claims veteran. You make the claims process very easy and pay the claim fast! I love the electronic claim payment. Very easy to do.
Insurer: Nationwide
By: joe
Best choice I've made
I cannot say enough good things about this company - I purchased pet insurance for my pup when she was 10 weeks old being the over cautious pet parent, hoping it would never be needed and it never did until 4 years later. My pup tore her CCL, which I never knew was a thing - not only is it a very expensive procedure, there are Xray's, pain meds etc that go along with it. It was so easy to snap a picture of each receipt on your phone and then submit a claim, within 2 minutes. From there, i can't believe how quickly the claims are paid out, ESPECIALLY the one for the massive surgery - I filed on Friday and the money was direct deposited back into my account the next Tuesday. It was almost too easy. This company has also been personally emailing me checking out how my dog is doing and check her status!!!!...Now a days real customer service is hard to find and these people have it figured out.
Insurer: Healthy Paws
By: Yvonne
One of the best decisions we’ve made!!
Great customer service and very fast payment on claims. I was Leary of signing up for pet insurance but it truely saved us this past year when our dog suffered a rupture cruchiate ligament.
Insurer: Nationwide
By: Pat
Best pet insurance
Excellent customer service; consistent with paying claims. I’m satisfied with this insurance as they have eased my mind when having to deal with my pets care.
Insurer: Nationwide
By: Nancy
Milo's 1st Vet Visit
My kitten Milo, and myself went to Belcrest Animal Hospital a few weeks back for his first visit and shots. I used the invoice from the appointment that same day and filed a claim. Pets Best was quick to keep me updated and my reimbursement took no time at all to direct deposit. I am very much enjoying how comprehensive the app, and claims process have been so far.
Insurer: Pets Best
By: Jonathan
Nationwide is a tremedous help to me in caring for my pet's and being able to afford care for thm.
I am very pleased with Nationwide. Customer service is great. The policy is very easy to understand, and is a tremendous help when paying for vet bills. The claims process is easy and efficient.
Insurer: Nationwide
By: May
Amazing! How have I lived without pet insurance?
Simply amazing. I am so pleased with the ease of use with Nationwide. Submitting claims, quick response. I truly don’t know how I managed without it. Would pay for it all over again if I had to
Insurer: Nationwide
By: Nicole