Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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Fast and easy process
This was my first time using the insurance claim for my Tyson when I had to take him to the vet after he became ill. He is now doing a lot better. The process of submitting my claim was easy and fast I saved a lot of money.
Insurer: Nationwide
By: Mary
Easy peezy
It’s great to know we could have help with the cost of having Baby spayed. I turned in the receipts and we were paid about a week or so later. Thanks for making that a painless and easy process!
Insurer: Nationwide
By: Inez
Thank you Nationwide for helping me take better care of my Pet!
Nationwide makes it easy to put in a claim and get reimbursed quickly with a direct deposit to my bank account. No waiting for checks to come in the mail or long processing claims. They update me throughout the process. I would highly recommend them for your pet insurance needs.
Insurer: Nationwide
By: Maria
Amazing
Highly recommend Nationwide. The ease of submitting invoices through an app really make it convenient. Reimbursement are done in a timely manner
Insurer: Nationwide
By: Larry
Very quick reimbursement with auto deposit-
As long as you can scan and email your bills and vet notes, the follow up and reimbursement due is excellent.
Insurer: Nationwide
By: Elaine
I wish medical insurance was this easy
The claims process was easy and simple. I was so pleased with the turn around time for processing and the actual claim payout. This made my pets unexpected injury which was so stressful that much easier to deal with since I didn’t know how I would afford the cost.
Insurer: Nationwide
By: Tara
Ease of doing business
I never even have to contact them. The vet submits, I get emails throughout the claim process and then reimbursement. Now if only Human medical claims could be so easy!
Insurer: Nationwide
By: Christian
Very happy with my insurance options and the reimbursement process, so easy!
Insurance options are excellent and the process for reimbursement is a breeze!!
Insurer: Nationwide
By: Alyssa
Nationwide makes caring for your pup easier! Vets are expensive, Nationwide provides the bridge to better health for your pet
Having a puppy is expensive, regular checkups, shots, neutering, in addition to the issues you never considered could happen can be devastatingly expensive. Nationwide makes vet care and pet care more affordable and easy. Easily submit receipts (Mobile app) and within a week or 2 at most your refund is deposited into your bank account. My pup is happy and healthy because I am assured he has the care he needs to grow up strong. Thank you Nationwide for the support to ensure Zeus stays healthy, happy and strong through every stage of his life!
Insurer: Nationwide
By: Cynthia
Great product, great service and now much improved payment turnaround time! Thanks!
I don't know what has changed, but what used to take 4-6 weeks to get paid is now days to less than a week. That alone keeps me from looking at other insurers options. Submitting the claim is a breeze on the Vitus App, and now payment through CQP, and quick turnaround on same is absolutely fabulous! I don't have to worry about affording and providing care to my fur baby for those emergency situations that add up quickly. GREAT JOB NW PET!
Insurer: Nationwide
By: Terrie