Sonnet | Pet Insurance Review

Called to change my auto policy adding an additional vehicle. Customer service rep ( July 29 645PM Atl) was very helpful and friendly. Changed policy in just a few minutes with no issues , policy forms ready to go. Other companies should follow Sonnets Customer Service program.

Very easy to get a quote and purchase insurance. Would recommend to anyone to at least check Sonnet out, I've previously had renter's/tenant's insurance through them and they make everything simple and provide a lot of information on why they need to know certain things about you and why it impacts your quote, etc. They may not always be the cheapest, but they're the easiest to deal with in my opinion.

Couldn’t even get the address right and couldn’t fix it by simply changing the address even tho it was a lawyer’s document proving the address was wrong. Horrible experience.

It has been one year since a fire in our apartment and the claim is still in dispute. Poor communication, lack of clarity and just sheer lying and disregard for our situation is what we have dealt with. I would never recommend to anyone. EVER. If you choose to go with them be sure to comb through all fine print and know your rights prior to making a claim. Also hire a paralegal to protect your rights.

Always enjoyed the humorous TV ad for Sonnet, so when I got yet another increase of 20% from my existing Home Insurance carrier, and unsuccessfully asked that They shop for a better quote, I decided to try Sonnet and the Online approach, and so very glad I did. Great Coverage w/o all the complications, EZ on the sign-up, concise explanations, and a 28% saving. Monthly pay with no addt'l charge. I am finished with furnishing new office towers for the Big Insurance monoliths....There is a better way and with Sonnet, so Far ..so Good , and so Uncomplicated!