Sonnet | Pet Insurance Review

Easy to sign up Accurate quotes Plain English policy terms Convenient in every way

Been with sonnet for a few years now, they’ve been great and the prices are always lower than the competition.. My vintage summer sports care recently got smashed Into and the totaled, the claim was handled very quickly and to my satisfaction.

Great stuff, great people and very efficient. Thank you

Insensitive and unhelpful customer service agents. Punitive and outdated billing procedures. No ability to pay directly by banking or pre-pay.

I've had a terrible customer experience with Sonnet. I wanted to edit my policy by removing a car and adding another car and you ran into technical issues that does not allow you to edit the policy. I decided to reach out to an agent, Erica was very helpful but we got disconnected. Then I was connected to Kanujah which replies back very slow and then just stopped replying back while I waited for 30 minutes. Note that I had to wait 30 minutes every time I wanted to connect to an agent I have my home insurance and car insurance with Sonnet, but this terrible customer experience will definitely make me want to look for another provide