Sonnet | Pet Insurance Review

Great friendly customer service and offers extended service if you need. They allow you second chances if your payment doesn't go through for whatever reason.

Very easy to do insurance on line and if you need to talk to someone they are on the ball. Highly recommend

I think Sonnet has great staff and very happy to help.

I have a claim opened with sonnet insurance 1918802. The claim has been open 8 weeks. It was a burglary theft claim and right from the beginning the adjuster has treated me like a criminal. They are showing prejudice towards me because of my job, religion and status. I have provided same documents to them over and over again and it's not ending. After 8 weeks of no coverage confirmation for a theft I had with a police report, I reached the ombudsman office and then someone from SIU reached out. They came over and told me they went to speak to my neighbors. This is captured on my camera as well. I have been more than accommodating but they are treating me like I'm lying and can't afford high priced items from stores like aritzia. They are ruining my reputation and now want to contact my family. They have crossed a line just because where I live, what I do as a living and I feel they are also prejudice because of my religion and cultural background. I will be canceling my policy upon renewal and am going to start talking to a lawyer about a bad faith lawsuit and reaching out to the news channels and provide them my chain of emails with the adjuster. I will not allow sonnet to bully me. Update. Nobody reached out to me or returned my call.

Won’t be leaving this company any time soon,always been treated well