Sonnet | Pet Insurance Review

Great experience with sonnet insurance

Terrible experience. There is a fee to cancel your policy but they won't tell you the balance (or excess fee) until AFTER you agree to pay "whatever amount they calculate". If this is their service to manage my policy, I can't imagine their service if I needed to make a claim. They auto-renewed my policy but never sent an email telling me it had been done or a copy of my receipt or a link to my new policy. nothing. just terrible service.

Answered all my questions clearly. I have tried a few other companies for my home and auto insurance. Sonnet is the best.

I had a missed payment and the system just set up a second attempt to take it without canceling anything on me. I called and spoke to them and it was all very polite amd respectful and they helped me understand what to do. I have had insurance for like 4 or 5 years with them and it's always so easy to work with them.

Changed my auto insurance and was quoted $73, my renewal happened to be in a month so the next day I received a note that it would be increase by 21%. So my quote lasted a day? Looking at the parent company's YTD profit I think they can afford to keep my premiums the same.