Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 15,698

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

VETERINARIAN: Ivy Veterinary Care

POSTED: | BY: Shayna

Sudden Epilepsy in our Husky

Out of no where our sweet boy had a seizure. We took him to the vet and they were able to give him temporary medicine. A few weeks later he had 6 seizures total and we had to take him into MedVet. We knew this would be an expensive process and we would not be able to keep up with these expenses without Pets Best. Our boy is doing well now and we get to tell everyone at the park how much he has benefited from having insurance. We will insurance our dogs for the rest of our lives!!!
5

out of 5

POSTED: | BY: Karin

Pets Best is the Best!

We have had Pets Best since my delightful, but spoiled dog was in our possession at 10 weeks old I believe. Everything has been smooth, when claims were denied, it was clear as to why, I am happy with this Pet insurance. Pricing has increased as he's gotten older, disappointing as we've had very few claims. Other than how much price has been escalating each year, I am very pleased with Pets Best.
5

out of 5

VETERINARIAN: Green Acres Veterinary Center

POSTED: | BY: Anna

Easy claims process

Glad I have this insurance! Claims process is so easy and I was reimbursed very quickly.
5

out of 5

VETERINARIAN: Advanced Veterinary Specialty Center of New England

POSTED: | BY: Mark

Actually the best.

We became a Pets Best customer several years ago, mostly because the policy was affordable and it was good to feel like we could get some support if - or when - anything went wrong with one of our pets. We never imagined that our beloved dog Maggie would be diagnosed with bladder cancer, and she began a very long battle with it. The treatments were incredibly expensive, but she seemed to be responding well to them and we got many, many more beautiful months with her as a result. Pets Best was there the whole time - we'd make a claim for a chemo appointment, which was a simple form with the receipt attached, and before long, we'd get a confirmation that the claim was being processed, and then the money would show up in our bank. No arguments, no requests for onerous information or documents. This literally enabled us to say goodbye to our sweet girl in the gentlest way. That's priceless. Thank you.
4

out of 5

VETERINARIAN: Savannah Animal Hospital

POSTED: | BY: Cheryl

Pet care

Savannah Animal Hospital is on time with appointments. Easy to get meds. They don't push specialists or testing. They were prompt and kind with end of care for my little chipoo. They are caring for my Coonhound currently who may have Cushings.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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