Sonnet | Pet Insurance Review

Very easy to navigate site,get insured.thank you

I am their existing customer, I would say its good Online company but with pathetic customer service. My renewal is due & I called them, I felt that customer Service was either trying to be over clever or they did not have complete knowledge of their own system. Upon request to talk to senior they can`t transfer call & told that would get a call back after 2 days. This is when I am an existing customer & trying to know about my renewal details.

I’ve had the worst expensive with this company. My car has been broken for over two months and after calling clients care they refused to put the plan on hold, i asked for cancellation as my car is not even drivable they started talking about cancellation fees instead of giving me solution that fits my situation. They kept arguing back and forth trying to get money from in any way All they care about is money not client satisfaction!

Sonnet has good premium for first few years after that they 're gonna increase your premium thousands of dollars a year.

The worst insurance company ever! I tell all my friends and family not to even consider using this company. If you are involved in an accident, they don’t pay you a rental car, accident package or your car, even if your car was a write-off.They don't help you at all, it's been 8 months we've been waiting for a solution in our case without any help from them. Our mental health went downhill because all this situation. We don't have a car anymore but we still have to make the payments otherwise they'll send us to collection and write a bad note on our insurance. BEWARE usually cheap ends up very expensive. If I could give this company zero stars I would.