Competitive pricing and flexible payment options
Wide range of coverages to protect your pet inside and out
Simple claims process
Award-winning customer care
Underwritten by Petline Insurance Company
1
out of 5
POSTED:
| BY: Brian Francis
Lack of communication regarding a claim
My daughter is having an impossible time getting responses regarding her claim. Biggest problem is that nobody ever returns her calls. For example yesterday, one adjuster was on vacation and one did not respond after 4 attempts. The toll free number had a message saying it was too busy and to try another time. The service (or lack thereof) has been so bad she is now contemplating getting her lawyer to deal with it.
I'm amazed and happy how fast the whole process went and blown away by the quote, that was fantastic. We have a four wheeler and I will definitely be going thru you. Thank you for making thing this so easy and not complicated like other insurances. I will be spreading the news to all I know that sonnet is the way to go
I am insured with Sonnet. Had a small claim for car June 20th. No service. They took claim right away but no more news. Left messages 4 and emails 3 with no response. I don’t recommend them at all. Lack of customer service is amazing.
Here is an update. I sent a message via the link given in the answer below and absolutely no response. If i could put a minus rating I would. such bad customer service.
Signing up online was quick and easy. I went for decades without home insurance due to the "unfair" premiums demanded by other insurance companies because of my rural location. Now that I am retired, coverage with Sonnet gives me peace of mind at affordable rates.
Competitive pricing and flexible payment options
Wide range of coverages to protect your pet inside and out
Simple claims process
Award-winning customer care
Underwritten by Petline Insurance Company