Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 15,511

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

VETERINARIAN: 101 Pet Vet

POSTED: | BY: Lori

Pet’s Best is the best!

I have a rescue dog that has allergies. When I take him in I just take a photo of my vet bill and submit a claim online. It takes me 1-2 minutes. They email me when the claim is accepted and approved. Then the payment goes directly into my checking account. It’s so EASY! Now I can take my fur baby to the vet and not have to worry. Thank you.
5

out of 5

POSTED: | BY: Debra Wagner

Pets Best—Top notch Pet insurance company!…

Pets Best is the finest pet insurance you could hope for! From start to finish it has been the easiest process. My dog had bilateral TPLO surgery and I am so thankful I had this policy in effect to cover this costly procedure. So if you are looking for a top notch, AFFORDABLE, easy to file policy —you can’t go wrong with this company!
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5

out of 5

VETERINARIAN: The Pet Doctor of Flushing

POSTED: | BY: Carolyn

Best pet insurance ever.

Our experience with PetBest has been wonderful. The claims process was simple, clear, and easy to complete. After Joy needed veterinary care, I submitted the claim with the required documents, and everything was handled smoothly. I really appreciated how straightforward the process was and the communication throughout. As a first-time puppy mom, having reliable pet insurance has given me so much peace of mind. I'm grateful to know Joy is protected, and I would happily recommend PetBest to other pet parents.
5

out of 5

POSTED: | BY: Terri Bingiel

Ease of filing a claim

Ease of filing a claim
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5

out of 5

POSTED: | BY: Marie Washburn

They took care of my claim quickly…I…

They took care of my claim quickly…I was paid in a few days. They are the best!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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